Náborový proces by se měl skládat z několika kroků: průzkumu, výběru nebo pohovorů, ale také z poskytnutí zpětné vazby po každém setkání. Je to zdvořilé a profesionální, ale mnoho podniků na to zapomíná.
Dnes budeme hovořit o zasílání následných e-mailů po pohovoru, ale z pohledu společnosti. Pokud zvolíte správný přístup, můžete zůstat profesionální během celého náborového procesu a kandidáti vás ocení bez ohledu na výsledek náboru.
Uchazeči ocení, když po pohovoru obdrží pečlivý e-mail. Dává to najevo, že vás jejich žádost zajímá a že jste na ně nezapomněli. I v případě, že nebyli na danou pozici vybráni, je slušné jim poslat zpětnou vazbu, proč nebyli vybráni.
Je to nejen dobré vychování, ale může to být užitečné i pro uchazeče o zaměstnání. Bude vědět, v čem se má zlepšit a kde se mu nedařilo. Může jim to pomoci při hledání zaměstnání, protože se dozví, na kterých konkrétních dovednostech musí zapracovat.
Z obchodního hlediska to ukazuje, že jste profesionálové a že lidem nezavíráte dveře. Vždy je možné, že se kandidát v budoucnu lépe hodí na jinou pozici.
Je možné, nebo dokonce pravděpodobné, že se konkrétní uchazeč ucházel o více než jednu pozici/společnost, proto je důležité si ujasnit, o kterou z nich se jedná.
Příklad předmětu e-mailu v následném e-mailu po osobním pohovoru by měl být jasný, stručný a konkrétní. Můžete také odkázat na všechny předchozí e-maily, které jste případně odeslali nebo obdrželi, a pokračovat tak ve vlákně na jednom místě.
Přidáním části “follow up” do názvu se e-mail odliší od ostatních e-mailů a kandidáti jej budou s větší pravděpodobností otevírat. Existují však i další možné přístupy.
V závislosti na výsledku pohovoru můžete v následném e-mailu po pohovoru napsat několik různých typů zpráv. Existují však také společné části, které by měl obsahovat každý e-mail.
V každém případě byste měli uchazečům vždy poděkovat za to, že si udělali čas na podání přihlášky a účast na pohovoru. Vynaložili úsilí, aby přišli, tak jim projevte uznání.
Tón by měl být vždy zdvořilý, ale přímý. Neměli byste chodit kolem horké kaše a mlžit o výsledcích. Pravděpodobně netrpělivě čekají na výsledky pohovoru, proto buďte struční a nepište dlouhý vysvětlující e-mail.
Thank you for coming in for an interview with us yesterday. Unfortunately, we’ve decided to go with another candidate. We do, however, appreciate all of your time and effort.
If you have any interview questions, please do not hesitate to contact me at [your contact details].
Thank you again for your time,
Thank you so much for coming in for an interview with us last week. I regret to inform you that your application was not successful this time.
I wanted to let you know why we made our decision: [reason 1], [reason 2] and [reason 3].
However, we would like to keep your resume on file for any future opportunities.
Thank you for coming in for an interview with us yesterday.
After careful consideration, we have decided to go with another candidate. We appreciate your time and effort put into your application and attending the interview.
If you have any questions, please do not hesitate to contact me at [my contact details].
Thank you for your time and effort in applying for [position] at our company. We had a number of qualified candidates, and we are grateful to have had the opportunity to meet all of them.
Unfortunately, we have decided to go in a different direction and will not be extending an offer for [position] to you at this time. We appreciate your interest in our company, and we encourage you to reapply in the future should another opening become available. Thank you again for your time, and we hope that you will keep us in mind for future opportunities.
Good morning [Candidate],
Thank you for taking the time to apply for the [position].
We had a difficult time assessing the interviewees, and we appreciate all of the hard work you put into your application. Unfortunately, we have decided to go with another candidate who is more suited for the job requirements. Thank you again for applying and best of luck in your future endeavors.
Thank you for taking the time to interview with us yesterday. We enjoyed meeting you and getting to know more about your skills and experience.
We wanted to let you know that we have decided not to extend an offer to you for the position at this time.
Thank you again for coming in, and we wish you all the best in your job search.
Thank you for taking the time to interview with us. We enjoyed getting to know you and appreciate all of your hard work. We were particularly impressed with your [skill/experience].
After careful consideration, we will regretfully not be offering you the position in this round of intake. However, we would like to keep your resume on file for any other opportunities that may present themselves.
Thank you again for interviewing with us, and we hope you’ll keep us in mind for future opportunities.
Thank you for your time and interest in our company. Unfortunately, we have decided to pursue other candidates at this time. Despite this, we sincerely appreciate all of your hard work and would still love to keep in touch. As such, we would still like to offer you the opportunity to remain a part of our talent pool.
Once again, thank you for your time and we hope to hear from you in the future.
I would like to personally thank you for coming in for an interview with me on [Day of the week].
I enjoyed our interview conversation and I think in the future you could be a great fit for the [position] role here at [company name].
However, we have decided to go with another candidate at this time.
I want to thank you again for your time and ask you to please keep in touch.
Thank you so much for coming in for an interview with us yesterday.
We wanted to let you know that you were successful and we will be contacting you soon to discuss the next steps.
Thank you again for your time,
P.S. If you have any questions, please do not hesitate to contact me at [your contact details].
Thank you for coming to meet with us yesterday. Your interview was a great success and we have decided to offer you the position.
Please let me know when you can start and what your availability looks like.
Thank you again and I’m excited to have you on board.
Thank you for the interview on [Day of the week],
We are very happy to inform you that we would like to welcome you to [Company].
We are excited to have you as a part of our team and we are looking forward to a great future together.
Please let me know if there is anything I can do to help you get started. I’ll be in touch shortly to discuss the next steps.
I hope this email finds you well.
I wanted to let you know that we have decided to offer you the position following your successful interview – you had us at “hello”!
Please let me know when you will be available to start.
I’m excited to have you on board.
Thank you for coming in for an interview with us yesterday. We think that you would be a great fit for the role and we enjoyed getting to know you.
We would like to invite you back for a second interview with our CEO.
Please let me know when you are available and I will work to schedule it.
Thank you for your time,
Thanks for coming in for an interview with us last week. It was great meeting you and we enjoyed getting to know you better.
After discussing it with the team, we have decided to invite you back for a second interview.
Please let me know when you would be free for a call with our CMO and I’ll work to schedule it.
Thanks again for your time,
I would like to thank you for having an interview recently.
I think you would be a great fit for the job, so I would like to invite you for the final stage of the interview process.
I would like to schedule a call together with our CEO for next week.
Please let me know when you are available and I will work to arrange a time for you.
Thank you for your time,
Thank you for coming in for an interview.
I enjoyed meeting you and getting to know more about your skills and experience. We need a few weeks from now to make a final decision, but we will keep you in mind and let you know as soon as possible.
Thank you for your time,
P.S. Please feel free to contact me if you have any questions in the meantime.
Thank you for meeting with us yesterday.
I wanted to let you know that we are still considering candidates and will be making a decision within the next few weeks. We will be in touch again soon.
Thank you so much for coming in to interview with us yesterday.
We really enjoyed meeting you and we are still considering candidates.
We will let you know as soon as we have a decision, but until then thank you again for your time.
We would like to thank you for interviewing for the [position] at [company].
We are glad to have had the opportunity to get to know you better and we will be in touch soon with our decision. However, this may take a few weeks so please bear with us. If you have any questions, do not hesitate to contact us.
Thank you for your patience and have a great day,
Ať už píšete, že chcete konkrétního kandidáta odmítnout, nebo ho spíše přivítat, vždy po pohovoru pošlete následný e-mail. Je v pořádku, když uchazeče informujete o výsledku pohovoru, ať už pozitivním, nebo negativním.
Zde je několik tipů, jak napsat následný e-mail po pohovoru:
Napsání následného e-mailu po pohovoru je běžná zdvořilost, která by měla být poskytována všem uchazečům, ať už jim byla nabídnuta práce, nebo ne. I když jste se již rozhodli, je vždy lepší dát uchazeči profesionálně a zdvořile vědět. Špatné zprávy by měly být vždy sdělovány s trochou empatie, proto je třeba vždy zachovávat etiketu odmítnutí. A pokud máte dobré zprávy, o které se chcete podělit, nemělo by být psaní takového e-mailu ničím jiným než potěšením.
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You don't have to, but it couldn't hurt. By sending even a short message to applicants, you show that you are interested in their candidacy and appreciate their time and effort. It is in good taste for your company to appear professional.
A follow up email after interview can be short and sweet, but it should always include an update on the hiring process. You might be letting the applicant know whether they got the job or not, or mentioning the next steps in the decision-making process. This is also a great opportunity to send some additional materials. If you have to reject someone, don’t worry - it's perfectly normal. Just keep your tone professional and thank the candidate for their time. And if you want to hire someone, that's great. Let them know as soon as possible so they can start preparing for the job. In any case, it's always best to keep the applicant in the loop with what's going on.
Yes, you can use follow up email templates like those provided above, but make sure to personalize them as much as possible. If you add the name of your company and the position which the candidate applied for, it will show that you took the time to read their application. This will eliminate any potential confusion, and they will appreciate the gesture.
Yes, as they may apply for other jobs in the meantime, or have already done so. You don’t want to leave them wondering which position your email is regarding.
Yes, a follow up email is a great way to show your appreciation for a candidate’s time and it can also help to keep you at the front of their mind in order to start building a professional relationship with them. Increasing trust is also a great benefit of this strategy. You may want to include a brief status update of the position and let the candidate know how they did in the interview. Thank them for their time, and be sure to include your contact information in case they have any questions. It's a small thing for the hiring manager, but it can mean a lot to the candidate.
There's no one answer to this question because it can vary depending on the situation, but as a general rule you should send a follow up email within 24-48 hours after the interview. In your follow up email, you should thank the candidate for coming in for the interview and let them know that you enjoyed meeting them. You should also let them know whether or not they will be receiving a job offer or an invite for a second interview. If they weren’t successful, you should provide feedback as to why you are not offering them the job. If you don't have a decision yet, you can let the candidate know that the application process is still ongoing. This will at least give them an idea of where they stand. If you decide to move forward with another candidate, be sure to let the rejected applicant know as soon as possible.
Yes, this is a courteous practice. It can depend on a lot of factors, however, such as how many people applied for the position or were interviewed. Generally speaking, it's not absolutely necessary to send a follow up email to unsuccessful applicants - but it would be greatly appreciated. If you do decide to send a follow up email, be sure to personalize it and keep the message brief. You could simply say something like, 'Thank you for applying for the position, we appreciate all of the time and effort that you put into your application.' or 'We appreciate your interest in the position and we wish you all the best in your job search.' However, nothing stops you from giving extensive feedback either.
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