<?xml version="1.0" encoding="UTF-8"?><urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1"><url><loc>https://www.live-agent.cz/software-pro-zakaznicky-servis/</loc><lastmod>2019-03-30T18:38:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/The-best-eCommerce-live-chat-software.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativy-call-centra/</loc><lastmod>2021-02-05T08:43:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/heroBanneer-img-call-center-1.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/outlook-alternative/</loc><lastmod>2020-08-06T19:41:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/otrs-alternative_The_Best_OTRS_Alternative_for_2025_-_LiveAgent.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/n%C3%A1vody-a-p%C5%99%C3%ADru%C4%8Dky/</loc><lastmod>2026-10-16T15:48:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/nejlepsi-live-chat-pro-male-firmy/</loc><lastmod>2026-10-16T15:48:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-live-chat-for-small-business-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-call-centrum/</loc><lastmod>2026-10-16T15:30:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-call-center-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/sprava-sla/</loc><lastmod>2026-10-15T15:43:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_ticketing.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/zendesk-ceny/</loc><lastmod>2026-10-15T14:54:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/zendesk-pricing-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/z%C3%A1kaznick%C3%A1-podpora/</loc><lastmod>2026-10-15T14:54:33+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/manazer-zakaznickeho-uspechu/</loc><lastmod>2026-10-15T14:53:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service-department.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/nevyhody-ai-v-zakaznicke-podpore/</loc><lastmod>2026-10-13T11:20:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/disadvantages-of-ai-in-customer-service-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-email-asistent/</loc><lastmod>2026-10-09T11:40:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-email-assistant-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/tutori%C3%A1ly-a-pr%C5%AFvodci/</loc><lastmod>2026-10-09T11:40:51+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/tyden-zakaznickeho-servisu-napady/</loc><lastmod>2026-10-07T10:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-service-week-ideas-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/z%C3%A1kaznick%C3%BD-servis/</loc><lastmod>2026-10-07T10:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/aktualizace-produktu-liveagent-rijen-2026/</loc><lastmod>2026-10-01T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-september-2026-product-update-hero.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/spole%C4%8Dnost-a-novinky/</loc><lastmod>2026-10-01T09:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/nahradi-ai-zakaznickou-podporu/</loc><lastmod>2026-09-29T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/will-ai-replace-customer-service-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/byznys-a-r%C5%AFst/</loc><lastmod>2026-09-29T06:22:34+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/udrzeni-zakazniku-vs-ziskavani/</loc><lastmod>2026-09-29T06:22:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-retention-vs-customer-acquisition-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/jak-snizit-odchod-zakazniku-pomoci-liveagent/</loc><lastmod>2026-09-29T06:20:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-use-liveagent-to-reduce-churn-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/n%C3%A1vody-a-pr%C5%AFvodci/</loc><lastmod>2026-09-29T06:20:32+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/ai-agent-zakaznicke-podpory/</loc><lastmod>2026-09-28T10:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-customer-service-agent-use-cases-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/technologie-a-n%C3%A1stroje/</loc><lastmod>2026-09-28T10:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/jak-nasadit-ai-agenta-zakaznicke-podpory/</loc><lastmod>2026-09-25T10:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-deploy-an-ai-customer-service-agent-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/obchod-a-r%C5%AFst/</loc><lastmod>2026-09-23T10:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/skryte-spoustece-odchodu/</loc><lastmod>2026-09-23T10:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/why-customers-leave-hidden-churn-triggers-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-vs-zoho-desk-ai-srovnani/</loc><lastmod>2026-09-23T04:59:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/Liveagent-vs-zoho.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/udrzeni-zakazniku-podle-odvetvi/</loc><lastmod>2026-09-21T11:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-retention-by-industry-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-agent-zakaznicke-podpory-liveagent/</loc><lastmod>2026-09-21T09:30:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/setting-up-an-ai-customer-service-agent-in-liveagent-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/jak-vybudovat-strategii-udrzeni-zakazniku/</loc><lastmod>2026-09-18T10:15:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-build-a-customer-retention-strategy-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/podnik%C3%A1n%C3%AD-a-r%C5%AFst/</loc><lastmod>2026-09-18T10:15:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/ai-agenty-whatsapp-podpora-zakazniku/</loc><lastmod>2026-09-16T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-agents-whatsapp-customer-support-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/customer-service/</loc><lastmod>2026-09-15T09:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/liveagent-chatbot-pokrocila-konfigurace/</loc><lastmod>2026-09-15T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-chatbot-advanced-configuration-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/jak-hodnotit-ai-chatboty-10-otazek/</loc><lastmod>2026-09-14T13:39:17+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-evaluate-ai-chatbots-scorecard.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/n%C3%A1vody-a-pr%C5%AFvodce/</loc><lastmod>2026-09-14T13:39:17+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/nejlepsi-ai-chatbot-podle-odvetvi/</loc><lastmod>2026-09-13T14:34:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-ai-chatbot-by-industry-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/bezplatne-ai-chatboty-vs-placene/</loc><lastmod>2026-09-13T14:33:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/free-ai-chatbots-vs-paid-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/oddeleni-ai-agentu/</loc><lastmod>2026-09-11T07:10:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/ai-agent-departments/hero.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/mcp-server/</loc><lastmod>2026-09-11T07:10:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/mcp-server/mcp-hero-img.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-choose-ai-chatbot-for-your-business/</loc><lastmod>2026-09-08T17:57:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-assistant-vs-chatbot-vs-liveagent.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-credits/</loc><lastmod>2026-09-08T15:49:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-ai-credits.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/nastaveni-ai-chatbota-liveagent/</loc><lastmod>2026-09-07T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-customer-support-bot-setup-liveagent-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/nejlepsi-ai-nastroje-podpory-dle-odvetvi/</loc><lastmod>2026-09-07T07:37:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-ai-customer-support-tools-by-industry-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/opravy-ai-chatbotu/</loc><lastmod>2026-09-06T14:04:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-chatbot-not-performing-fixes-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-filtr-spamu-bez-neporadku/</loc><lastmod>2026-09-05T16:23:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-spam-filter-zero-clutter-helpdesk-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/prepis-hovoru/</loc><lastmod>2026-09-04T12:52:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-call-transcription-ticket-timeline.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/problemy-ai-chatbotu/</loc><lastmod>2026-09-04T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-chatbot-problems-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/akhaled/</loc><lastmod>2026-09-03T12:59:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/adam-khaled.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/priznaky-nepropojene-omnichannel-podpory/</loc><lastmod>2026-09-03T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/omnichannel-support-signs-not-connected-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-zari-2026-aktualizace-produktu/</loc><lastmod>2026-09-02T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-september-2026-product-update-hero.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/spole%C4%8Dnost-a-aktualizace/</loc><lastmod>2026-09-02T09:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/snizit-prumernou-dobu-vyrizeni/</loc><lastmod>2026-09-01T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/average-handle-time.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/matice-priority-pro-trideni-ticketu/</loc><lastmod>2026-09-01T08:39:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-build-a-ticket-triage-priority.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/jira-vs-zendesk-vs-servicenow-vs-liveagent-srovnani-trideni/</loc><lastmod>2026-08-31T06:40:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/jira-zendesk-servicenow-liveagent-triage-feature-comparison.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/triazeni-ticketu-kompletni-pruvodce/</loc><lastmod>2026-08-27T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/triage-of-tickets.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/trideni-tiketu/</loc><lastmod>2026-08-27T09:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/liveagent-vs-intercom-fin-ai-srovnani/</loc><lastmod>2026-08-25T10:56:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-vs-intercom-fin-ai-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/srovnani-cen-liveagent-zendesk/</loc><lastmod>2026-08-25T10:56:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-vs-zendesk-small-business-hero.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/letni-leader-oceneni-sourceforge/</loc><lastmod>2026-08-20T06:11:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/awards/badge-sourceforge-summer-2026-leader.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/spole%C4%8Dnost-a-aktuality/</loc><lastmod>2026-08-20T06:11:18+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/best-softphone-voip-in-2026-the-complete-comparison-guide/</loc><lastmod>2026-08-13T12:49:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-softphone.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/spanelsky-zakon-zakaznicke-sluzby/</loc><lastmod>2026-08-13T12:49:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/digital-fairness-spain.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/voip-phone-for-mac-the-complete-guide-to-softphones-sip-clients-and-setup/</loc><lastmod>2026-08-13T12:49:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/softphone.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-use-ai-to-create-internal-notes-from-support-ticket-conversations/</loc><lastmod>2026-08-12T07:25:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/internal-notes.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-prevent-phishing-emails-from-reaching-support-agents/</loc><lastmod>2026-08-12T07:25:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/phishing-alert.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-ticket-classification/</loc><lastmod>2026-08-12T07:25:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/spam-filter.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-august-2026-product-update/</loc><lastmod>2026-08-06T14:23:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-spam-and-irrelevance-filter/</loc><lastmod>2026-08-03T12:36:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-ai-spam-and-irrelevance-filter.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-sales-assistant/</loc><lastmod>2026-08-03T12:36:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-ai-sales-assistant.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/what-is-ticket-validation/</loc><lastmod>2026-08-03T12:36:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ticket-validation.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-spam-prevention/</loc><lastmod>2026-08-03T12:36:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-ai-spam-prevention.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-ticket-summary/</loc><lastmod>2026-08-03T12:36:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-ai-ticket-summary.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-vs-intercom-vs-zendesk-ai-chatbot/</loc><lastmod>2026-07-16T14:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-chatbot-cover-pic.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-chatbot-customer-service-examples/</loc><lastmod>2026-07-16T10:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-chatbot-banner.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/what-is-multimodal-customer-support/</loc><lastmod>2026-07-14T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/omnichannel-LiveAgent.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-july-2026-product-update/</loc><lastmod>2026-07-07T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/what-is-memory-rich-ai/</loc><lastmod>2026-07-02T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/memory-rich-ai.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/z%C3%A1kaznick%C3%A1-zku%C5%A1enost/</loc><lastmod>2026-07-02T09:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/summer-promo/</loc><lastmod>2026-07-01T09:38:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/promo/summer/img_hero-summer-promo.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-virtual-assistant-in-liveagent-setup/</loc><lastmod>2026-06-23T12:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-chatbot-fh-la-new.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/why-your-virtual-assistant-isnt-reducing-tickets/</loc><lastmod>2026-06-23T11:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-reducing-workload.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-virtual-assistant-vs-chatbot-vs-liveagent/</loc><lastmod>2026-06-23T10:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-assistant-vs-chatbot-vs-liveagent.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/7-ways-businesses-use-ai-virtual-assistant/</loc><lastmod>2026-06-23T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/7-ways-businesses-use-ai-assistants.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/business-a-r%C5%AFst/</loc><lastmod>2026-08-25T00:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/how-to-set-up-ai-virtual-assistant/</loc><lastmod>2026-06-23T08:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-setup-ai-assistant.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/gmail-pop3-shutdown-guide/</loc><lastmod>2026-06-15T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/pop3-end.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/unified-inbox-small-business/</loc><lastmod>2026-06-12T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/social-media-customer-service/organized-communication.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/gmail-pop3-alternative/</loc><lastmod>2026-06-12T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/gmail-pop3-alternatives.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/chatbot-safety-what-are-the-risks/</loc><lastmod>2026-06-09T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/chatbot-safety.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/z%C3%A1kaznick%C3%A1-slu%C5%BEba/</loc><lastmod>2026-06-09T00:00:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/liveagent-vs-zendesk-vs-freshdesk-call-center/</loc><lastmod>2026-06-05T10:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-vs-zendesk-vs-freshdesk-call-center.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-track-call-center-metrics-in-liveagent/</loc><lastmod>2026-06-05T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-support-metrics.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/call-center-setup-liveagent/</loc><lastmod>2026-06-05T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/call-center-setup-liveagent.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-june-2026-product-update/</loc><lastmod>2026-06-05T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/call-center-problems-metrics/</loc><lastmod>2026-06-05T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/call-center-problems-metrics.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/call-center-benchmarks-by-industry/</loc><lastmod>2026-06-05T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/industry-analytics.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ticket-validation-and-autoresponse/</loc><lastmod>2026-06-05T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-ai-ticket-validation-autoresponse.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog-categories/tutorials-and-guides/</loc><lastmod>2026-06-04T15:55:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog-categories/business-and-growth/</loc><lastmod>2026-06-04T15:55:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog-categories/company-and-updates/</loc><lastmod>2026-06-04T15:55:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog-categories/technology-and-tools/</loc><lastmod>2026-06-04T15:55:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog-categories/research-and-insights/</loc><lastmod>2026-06-04T15:55:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog-categories/customer-support/</loc><lastmod>2026-06-04T15:55:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog-categories/customer-experience/</loc><lastmod>2026-06-04T15:55:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog-categories/</loc><lastmod>2026-06-04T15:54:45+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/triage-and-categorization/</loc><lastmod>2026-05-29T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-ai-ticket-triage-and-categorization.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/self-learning-loop/</loc><lastmod>2026-05-29T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-ai-self-learning-loop.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-support-paradox/</loc><lastmod>2026-05-14T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-support-human-handover.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-may-2026-product-update/</loc><lastmod>2026-05-07T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-support-sales-opportunity/</loc><lastmod>2026-05-01T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-service-in-logistics_How_to_Provide_the_Best_Customer_Service_in_Logistics.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-upsell-quick-guide/</loc><lastmod>2026-04-30T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-loyalty-and-retention-simple-guide-strategies-and-metrics-feature-img-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-customer-support-assistant-guide/</loc><lastmod>2026-04-27T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-assistant-crm-customer-support.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-autoresponder/</loc><lastmod>2026-04-20T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-flowhunt-chatbot-feature.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/human-handover/</loc><lastmod>2026-04-10T17:20:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-flowhunt-chatbot-feature.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-april-2026-product-update/</loc><lastmod>2026-04-07T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/omnichannel-continuity/</loc><lastmod>2026-04-02T07:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/businessman-hand-holding-mobile-phone.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/ai-chatbot/</loc><lastmod>2026-04-01T13:51:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/liveagent-ai-chatbot-banner-img-1.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/technical-implementation-of-omnichannel-support/</loc><lastmod>2026-03-15T07:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/technical-implementation-of-support.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-march-2026-product-update/</loc><lastmod>2026-03-02T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-liveagent-ai-helps-businesses-grow-and-scale/</loc><lastmod>2026-02-26T07:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/LiveAgent-AI.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/acommerce/</loc><lastmod>2026-02-25T22:34:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/landscape/acommerce-landscape.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/managing-risks-and-challenges-in-omnichannel-support/</loc><lastmod>2026-02-25T07:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/managing-risks-and-challenges-in-omnichannel-support.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-february-2026-product-update/</loc><lastmod>2026-02-16T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/why-traditional-customer-support-replies-fall-short/</loc><lastmod>2026-01-30T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/oto-style_illustration_for_a_blog_cover__Show_a_fru_26c1dd59-f790-45d3-8136-3ee57b4c9ba3-586x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/cms/</loc><lastmod>2026-01-20T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-ai-chatbots/</loc><lastmod>2026-01-20T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/AdobeStock_1182204899_Editorial_Use_Only-1-1-544x335.jpeg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/affiliate-program-terms-and-conditions/</loc><lastmod>2026-01-20T07:35:06+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/call-center-software/</loc><lastmod>2026-01-20T07:35:06+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/ai-answer-composer/</loc><lastmod>2026-01-19T10:16:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ai-answer-composer.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/ai-powered-software/</loc><lastmod>2026-01-19T10:16:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/ai-customer-support/ai-fueled-customer-support-hero_img.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-answer-improver/</loc><lastmod>2026-01-19T10:16:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Answer-improver1.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-integrate-ai-into-your-helpdesk/</loc><lastmod>2026-01-17T14:05:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/erence_image_for_style_and_color_direction_create_a_c94f27d7-cf7e-4530-acbe-eb13265eb500-586x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-manage-holiday-support-surge/</loc><lastmod>2026-01-17T14:05:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/0x498fd3f444d62641-586x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/the-role-of-ai-in-support-ticket-responses/</loc><lastmod>2026-01-17T14:05:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/professional-style_image_for_a_blog_cover__Depict_a_765794ad-9212-4624-9676-3e257f3527bc-586x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/inside-an-ai-answer-improver-how-it-works/</loc><lastmod>2026-01-17T14:05:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-features-1.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/m4markets/</loc><lastmod>2026-01-16T09:21:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/m4-markets.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-january-2026-product-update/</loc><lastmod>2026-01-16T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/mjanaway/</loc><lastmod>2026-01-14T14:25:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/matt-janaway.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/mmilosevic/</loc><lastmod>2026-01-14T14:25:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/milos-milosevic.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/spanigrahi/</loc><lastmod>2026-01-14T14:25:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/sweta-panigrahi.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/justcall-alternative/</loc><lastmod>2026-01-08T09:02:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/atera-alternative/</loc><lastmod>2026-01-08T09:02:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/customer-service/</loc><lastmod>2026-01-08T08:51:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/heroBanneer-img-helpdesk-1.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-2025-wrap-up/</loc><lastmod>2025-12-16T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/0x23390a98be555843-586x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/cs-apparel-group-customer-success-story/</loc><lastmod>2025-12-10T18:34:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/apparel-group.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/cvfr-travel-group/</loc><lastmod>2025-12-10T18:34:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/cvfr-travel-group.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/innpro-robert-bledowski/</loc><lastmod>2025-12-10T18:34:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/innpro.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/matchaflix/</loc><lastmod>2025-12-10T18:34:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/matchaflix.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/vervasi/</loc><lastmod>2025-12-10T18:34:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/vervasi.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/intercom/</loc><lastmod>2025-12-09T16:09:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives/intercom-homepage-1024x719.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/outlook/</loc><lastmod>2025-12-09T16:09:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/outlook-homepage.png.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/hubspot-service-hub/</loc><lastmod>2025-12-09T16:09:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives/hubspot-service-hub-homepage.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-november-2025-product-update/</loc><lastmod>2025-12-06T05:43:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/universal_cover-604x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/elevating-customer-support-quality-with-ai-tools/</loc><lastmod>2025-11-25T22:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/0xf225096afae244cb-586x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-achieves-multiple-2025-recognitions-from-review-portals/</loc><lastmod>2025-11-25T13:44:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/cover-pic-awards-638x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/what-shopify-merchants-need-to-know-about-ai-chatbots/</loc><lastmod>2025-11-24T03:59:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/0x131c7079c0b51ae2-586x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-live-chat-boosts-e-commerce-conversion-rates-on-black-friday/</loc><lastmod>2025-11-24T03:59:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/0xa4e8724b2c029fc7-586x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/mpineirogonzalez/</loc><lastmod>2025-11-24T03:59:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/mpineirogonzalez.jpeg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/why-live-chat-is-a-must-have-on-black-friday/</loc><lastmod>2025-11-24T03:59:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-chatbot-cover-pic-1-1-596x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/why-cart-abandonment-peaks-during-black-friday/</loc><lastmod>2025-11-24T03:59:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/why-cart-abandonment-peaks-during-black-friday.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/the-role-of-ai-omnichannel-live-chat-on-black-friday/</loc><lastmod>2025-11-24T03:59:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/0xdb39fc9bd142912c-586x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/dpison/</loc><lastmod>2025-11-18T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/daniel-pison.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/jkostelanska/</loc><lastmod>2025-11-18T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/jana-kostelanska.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-29-were-bringing-new-interesting-features/</loc><lastmod>2025-11-18T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/-were-bringing-new-interesting-features_LiveAgent_5_29___We_re_bringing_new_interesting_features.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/lhalaskova/</loc><lastmod>2025-11-18T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/lucia-halaskova.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/pkrajcovicova/</loc><lastmod>2025-11-18T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/patricia-krajcovicova.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/pmyszka/</loc><lastmod>2025-11-18T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/penelope-myszka.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/the-best-ai-chatbots-for-your-business-in-2026/</loc><lastmod>2025-10-27T12:31:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-chatbot-cover-pic.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-shopify-ai-chatbot-that-reduces-workload/</loc><lastmod>2025-10-22T11:49:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Untitled-design-7-596x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-october-2025-product-update/</loc><lastmod>2025-10-15T07:35:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-september-edition-2025/</loc><lastmod>2025-10-06T10:31:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-august-edition-2025/</loc><lastmod>2025-09-05T14:25:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-july-edition-2025/</loc><lastmod>2025-08-05T08:16:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/free-plan/</loc><lastmod>2025-07-14T07:12:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/free-plan-hero-1.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/benefits-of-chatbots/</loc><lastmod>2025-07-14T05:41:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-chatbot-banner.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-june-edition-2025/</loc><lastmod>2025-07-04T13:05:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-make-an-ai-chatbot/</loc><lastmod>2025-06-12T14:06:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/AdobeStock_442451594-1-1-596x335.jpeg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-may-edition-2025/</loc><lastmod>2025-06-04T11:26:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-liveagent-implemented-the-ai-chatbot/</loc><lastmod>2025-05-27T09:49:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Untitled-Blog-Banner-596x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/ai-chatbot-setup-service/</loc><lastmod>2025-05-14T02:10:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/usecase_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-april-edition-2025/</loc><lastmod>2025-05-08T06:01:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-features/</loc><lastmod>2025-05-06T14:23:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/AI_features.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/lsavko/</loc><lastmod>2025-04-18T16:08:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/lilia-savko.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-march-edition-2025/</loc><lastmod>2025-04-03T06:04:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/multilingual-customer-service/</loc><lastmod>2025-03-24T09:02:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Screenshot-2020-03-10-at-22_02_27-697x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-service-desk/</loc><lastmod>2025-03-20T18:33:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/20-best-trouble-ticket-system.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/category-leader-customer-support/</loc><lastmod>2025-03-20T17:18:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/upport_LiveAgent_recognized_as_a_Category_Leader_2025_in_customer_support_by_GetApp_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-february-edition-2025/</loc><lastmod>2025-03-06T06:32:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/what-is-an-ai-virtual-assistant/</loc><lastmod>2025-02-25T14:12:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-chatbot-working-with-computer-1-598x335.jpeg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/what-is-conversational-ai/</loc><lastmod>2025-02-24T12:28:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/AdobeStock_980833554-2-670x335.jpeg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/chatbot/</loc><lastmod>2025-02-20T12:20:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/liveagent-flowhunt-chatbot-feature.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-customer-service-agent/</loc><lastmod>2025-02-17T06:41:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/The-best-email-clients-and-alternatives.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-insights/</loc><lastmod>2025-02-14T15:14:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/siness-people-evaluating-options-and-feedbacks-of-users-and-customers-satisfaction-meter-461x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-january-edition-2025/</loc><lastmod>2025-02-04T11:44:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-february-edition-2025_LiveAgent_Monthly_Updates__February_Edition_2025.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-service-analytics/</loc><lastmod>2025-01-26T12:25:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/analytics-reports.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-november-edition-2024/</loc><lastmod>2025-01-24T00:31:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/real-estate-customer-service/</loc><lastmod>2025-01-23T12:03:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Construction-real-estate.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-service-outsourcing/</loc><lastmod>2025-01-21T15:55:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/research_customerPortal.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-service-in-logistics/</loc><lastmod>2025-01-21T12:40:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-service-in-logistics_How_to_Provide_the_Best_Customer_Service_in_Logistics.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-build-a-customer-service-team/</loc><lastmod>2025-01-20T13:26:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/research_1_illu.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-increase-conversion-rate/</loc><lastmod>2025-01-17T13:20:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-remote-help-desk-software-feature-image-490x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-increase-sales/</loc><lastmod>2025-01-16T16:22:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/increase-sales-solution2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/shared-mailbox/</loc><lastmod>2025-01-09T15:09:13+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-december-edition-2024/</loc><lastmod>2025-01-07T11:54:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/author/vzeman/</loc><lastmod>2024-12-01T19:36:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/author/viktor-zeman.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/flowhunt/</loc><lastmod>2024-11-29T08:01:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-october-edition-2024/</loc><lastmod>2024-11-05T10:06:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-satisfaction-score-csat/</loc><lastmod>2024-10-15T02:55:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/siness-people-evaluating-options-and-feedbacks-of-users-and-customers-satisfaction-meter-461x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-september-edition-2024/</loc><lastmod>2024-10-03T11:44:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-retention/</loc><lastmod>2024-09-15T10:08:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-retention-engagement-concept-402x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/top-rated-affordable-help-desk-software/</loc><lastmod>2024-09-12T06:21:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/getapp-logo-446x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/call-center-detailed-guide/</loc><lastmod>2024-09-11T02:25:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Understand-call-centers-function-benefit-and-ROI-impact-featured-image-374x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/orion-telekom/</loc><lastmod>2024-09-09T09:20:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-august-edition-2024/</loc><lastmod>2024-09-04T07:26:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/aircall-alternative/</loc><lastmod>2024-09-03T10:45:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/aircall-dashboard-overview-960x311.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/hero-internet/</loc><lastmod>2024-09-02T12:01:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-service-trends/</loc><lastmod>2024-08-28T09:40:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/research_5_485_tickets.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/spiceworks-alternative/</loc><lastmod>2024-08-20T10:36:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/spiceworks-dashboard-690x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-july-edition-2024/</loc><lastmod>2024-08-02T06:38:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/call-center-statistics/</loc><lastmod>2024-07-29T10:37:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/call-center-representative-vector-436x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/jira-alternative/</loc><lastmod>2024-07-16T10:01:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/jira-service-management-projects-overview-645x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/affiliate-program/terms-and-conditions/</loc><lastmod>2024-07-11T08:10:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/aff_program_hero_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-in-customer-service/</loc><lastmod>2024-07-10T11:12:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ai-customer-service-agent_Effective_Use_of_AI_in_Customer_Service_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/tel2/</loc><lastmod>2024-07-08T12:00:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-june-edition-2024/</loc><lastmod>2024-07-03T06:30:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/solarwinds-alternative/</loc><lastmod>2024-07-01T11:30:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/solarwinds-ticketing-dashboard-542x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-loyalty/</loc><lastmod>2024-06-13T10:45:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-service-and-satisfaction-wooden-emoji-596x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-may-edition-2024/</loc><lastmod>2024-06-04T05:43:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/what-is-chatbox/</loc><lastmod>2024-05-30T19:17:44+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/customer-service-philosophy/</loc><lastmod>2024-05-23T09:32:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/research_5_485_tickets.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/commpeak/</loc><lastmod>2024-05-17T11:28:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/illyvoip/</loc><lastmod>2024-05-10T11:23:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-april-edition/</loc><lastmod>2024-05-06T09:30:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/proactive-customer-service/</loc><lastmod>2024-04-26T11:38:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/proactive-customer-service-feature-img-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/help-scout-alternative/</loc><lastmod>2024-04-26T09:24:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/helpscout-alternative.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-acquisition/</loc><lastmod>2024-04-22T11:11:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-acquisition-definition-feature-img-513x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/zakaznicke-metriky/</loc><lastmod>2024-04-21T23:31:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service-reporting.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/flow7/</loc><lastmod>2024-04-19T11:14:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-remote-help-desk-software/</loc><lastmod>2024-04-18T11:02:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-remote-help-desk-software-feature-image-490x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/gmail-alternative/</loc><lastmod>2024-04-16T09:11:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Full-Gmail-558x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/live-chat-statistics/</loc><lastmod>2024-04-12T10:46:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/support_live_chat-1.png.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/ippi/</loc><lastmod>2024-04-10T12:56:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/zendesk-alternative/</loc><lastmod>2024-04-04T10:52:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/zendesk-dashboard-tickets-594x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-march-edition/</loc><lastmod>2024-04-03T11:08:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/contact-center/</loc><lastmod>2024-03-22T08:04:27+00:00</lastmod></url><url><loc>https://www.live-agent.cz/integrace/astraqom/</loc><lastmod>2024-03-18T10:25:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/help-desk-metrics/</loc><lastmod>2024-03-14T11:05:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/help-desk-metrics-feature-img-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/gdms/</loc><lastmod>2024-03-12T10:22:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/owify/</loc><lastmod>2024-03-07T11:57:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/freshdesk-alternative/</loc><lastmod>2024-03-06T10:52:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/freshdesk-tickets-overview-707x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-february-edition/</loc><lastmod>2024-03-01T10:48:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-november-edition_LiveAgent_Monthly_Updates__November_Edition.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-december-edition/</loc><lastmod>2024-02-27T14:06:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ai-assistant/</loc><lastmod>2024-02-27T13:42:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ai-assistant-in-liveagent-ticket.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/cm-com/</loc><lastmod>2024-02-27T12:44:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/odorik-cz/</loc><lastmod>2024-02-20T10:29:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/help-desk-software-for-small-business/</loc><lastmod>2024-02-02T06:42:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Helpdesk-agent-working-at-the-desk-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/unitalk/</loc><lastmod>2024-02-01T12:01:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/mesicni-novinky-u-liveagent-lednove-vydani/</loc><lastmod>2024-02-01T09:09:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/2talk/</loc><lastmod>2024-01-18T12:32:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/email-thread/</loc><lastmod>2024-01-17T12:30:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/email-thread-feature-image-498x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sipcity/</loc><lastmod>2024-01-16T11:57:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/open-source-ticketing-system/</loc><lastmod>2024-01-10T09:35:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-open-source-helpdesk-ticketing-system-469x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/numbyx/</loc><lastmod>2023-12-14T09:41:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/viber/</loc><lastmod>2023-12-07T14:32:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/free-help-desk-software/</loc><lastmod>2026-08-25T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/help-desk-agent-on-computer-695x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/chat-handling-skills/</loc><lastmod>2023-12-05T08:38:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/chat-handling-skills-feature-507x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-november-edition/</loc><lastmod>2023-12-01T11:46:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-november-edition_LiveAgent_Monthly_Updates__November_Edition.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/global-call-forwarding/</loc><lastmod>2023-11-30T14:05:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-service-goals/</loc><lastmod>2023-11-24T11:41:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-service-goals_12_Customer_Service_Goals_and_Objectives_to_Focus_on_in_2025.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/angovoip/</loc><lastmod>2023-11-24T10:41:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-shopify-customer-service-apps/</loc><lastmod>2023-11-22T12:37:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-shopify-customer-service-app-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-engagement-metrics/</loc><lastmod>2023-11-22T11:32:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/calculate-customer-engagement.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/inter-telecom/</loc><lastmod>2023-11-21T13:00:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/xinix/</loc><lastmod>2023-11-16T10:35:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-management-system/</loc><lastmod>2023-11-06T10:30:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/light-bulb-knowledge-management-462x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-october-edition/</loc><lastmod>2023-11-02T05:59:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/lcrcom/</loc><lastmod>2023-10-24T11:25:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/saas-support/</loc><lastmod>2023-10-24T09:39:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/mastering-saas-support-ultimate-guide-357x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-base-video/</loc><lastmod>2023-10-19T08:13:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/create-knowledge-base-video-335x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-create-internal-knowledge-base/</loc><lastmod>2023-10-17T13:30:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-create-knowledge-base-335x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/saas-knowledge-base-platforms-and-examples/</loc><lastmod>2023-10-16T10:44:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/saas-knowledge-base-1-415x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-centered-service/</loc><lastmod>2023-10-16T07:18:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/knowledge-centered-service-featured-img.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/chat-surveys/</loc><lastmod>2023-10-13T09:51:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/man-answering-online-survey-illustration-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/live-chat-security/</loc><lastmod>2023-10-12T10:09:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/secure-log-in-502x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/yuutel/</loc><lastmod>2023-10-06T09:10:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-base-examples/</loc><lastmod>2023-10-05T09:32:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/knowledge-base-inspiration-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/wavix/</loc><lastmod>2023-10-03T08:14:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-base-benefits/</loc><lastmod>2023-10-02T09:30:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/12-benefits-of-knowledge-base-335x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-september-edition/</loc><lastmod>2023-10-02T09:06:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/chatbot-vs-live-chat/</loc><lastmod>2023-10-02T07:37:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/talking-to-chat-widget-illustration-man-chatting-with-chat-bot-chatbot-concept-460x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/information-management-vs-knowledge-management/</loc><lastmod>2023-09-29T10:28:44+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/live-chat-metrics/</loc><lastmod>2023-09-27T13:47:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/key-live-chat-metrics-436x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/virtual-call/</loc><lastmod>2023-09-26T09:59:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sonetel/</loc><lastmod>2023-09-26T08:15:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/live-chat-best-practices/</loc><lastmod>2023-09-25T08:08:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/new-live-chat-templates.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/ai-knowledge-base/</loc><lastmod>2023-09-25T07:12:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/knowledge-base-machine-learning-494x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-june-edition/</loc><lastmod>2023-09-24T13:38:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-5-36-improvements-and-fixes_LiveAgent_5_36___Improvements_and_fixes.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/14-crucial-steps-in-the-knowledge-management-process-journey/</loc><lastmod>2023-09-24T13:22:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/meeting-and-working-with-report-566x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-management-metrics/</loc><lastmod>2023-09-22T11:19:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/knowledge-base-book-in-laptop.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-management-strategy/</loc><lastmod>2023-09-22T08:59:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/discussing-marketing-strategy-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/create-knowledge-base/</loc><lastmod>2023-09-21T09:45:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/colorful-books-knowledge-base-574x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-base-organization/</loc><lastmod>2023-09-20T09:32:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/new-Knowledge-Base-Templates-.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-management-challenges/</loc><lastmod>2023-09-13T11:46:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/knowledge-management-challenges-457x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/benefits-of-knowledge-management/</loc><lastmod>2023-09-08T09:14:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/6-handy-tips-to-help-you-manage-an-online-store-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-august-edition/</loc><lastmod>2023-09-06T06:29:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-5-36-improvements-and-fixes_LiveAgent_5_36___Improvements_and_fixes.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/liveagent-software-znalostni-baze/</loc><lastmod>2023-08-23T10:38:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/livagent-knowledge-base-software/heroBanneer-img-knowledge-1.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-management/</loc><lastmod>2023-08-22T08:01:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/knowledge-management-536x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-management-system-examples/</loc><lastmod>2023-08-21T06:47:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/fnger-pointing-on-laptop-screen-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-management-best-practices/</loc><lastmod>2023-08-15T08:26:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/sticky-notes-knowledge-management-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/baze-znalosti-ai/</loc><lastmod>2023-08-09T11:12:21+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/manazer-znalosti/</loc><lastmod>2023-08-08T08:06:26+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/content-management-vs-knowledge-management/</loc><lastmod>2023-08-08T07:05:36+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/july-2023-updates/</loc><lastmod>2023-08-03T08:37:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/br-did/</loc><lastmod>2023-06-30T11:22:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-monthly-updates-may-edition/</loc><lastmod>2023-06-14T08:10:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-5-36-improvements-and-fixes_LiveAgent_5_36___Improvements_and_fixes.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/voxtelesys/</loc><lastmod>2023-06-01T13:20:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/plug-and-tel/</loc><lastmod>2023-05-25T11:24:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/verve/</loc><lastmod>2023-05-11T10:56:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-39-improvements-and-fixes/</loc><lastmod>2023-05-05T08:13:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-5-36-improvements-and-fixes_LiveAgent_5_36___Improvements_and_fixes.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/purple-stone/</loc><lastmod>2023-04-17T13:04:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/trackingtime/</loc><lastmod>2023-04-11T10:03:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/introducing-liveagents-new-ai-powered-feature-in-the-works/</loc><lastmod>2023-04-06T11:01:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/-were-bringing-new-interesting-features_LiveAgent_5_29___We_re_bringing_new_interesting_features.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/gbc-networks/</loc><lastmod>2023-03-24T12:55:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/universal-telecom/</loc><lastmod>2023-03-22T11:39:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/single-sign-on/</loc><lastmod>2023-03-17T11:13:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_security.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/branding-elements/</loc><lastmod>2023-03-14T09:33:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/10-fool-proof-ways-to-build-customer-trust2.jpeg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-36-improvements-and-fixes/</loc><lastmod>2023-03-07T09:35:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-5-36-improvements-and-fixes_LiveAgent_5_36___Improvements_and_fixes.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/invoiceberry/</loc><lastmod>2023-03-07T08:25:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/redvoiss/</loc><lastmod>2023-02-28T14:11:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/netelip/</loc><lastmod>2023-02-20T11:53:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/chatboti-zakaznicka-podpora/</loc><lastmod>2023-02-17T07:26:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/chatbot-conversatikon-on-laptop-1.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/monema/</loc><lastmod>2023-02-14T09:24:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/whatsapp/</loc><lastmod>2023-01-28T07:51:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/adiptel/</loc><lastmod>2023-01-20T14:13:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-use-localization-to-boost-global-customer-experience/</loc><lastmod>2022-11-30T11:41:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/welcome-message-in-_different-languages-503x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-35-another-round-of-improvements-and-fixes/</loc><lastmod>2022-11-24T07:32:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-5-36-improvements-and-fixes_LiveAgent_5_36___Improvements_and_fixes.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-34-bringing-a-plethora-of-improvements/</loc><lastmod>2022-11-18T12:47:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/nt-5-34-bringing-a-plethora-of-improvements_LiveAgent_5_34___Bringing_a_plethora_of_improvements.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/everhour/</loc><lastmod>2022-11-07T07:37:17+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/kliknuti-na-email/</loc><lastmod>2022-10-25T19:08:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/web-contact-cards_Web_contact_cards_browser_extension_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/kliknutim-zavolat/</loc><lastmod>2022-10-25T12:08:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/web-contact-cards_Web_contact_cards_browser_extension_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/webove-kontakty-karty/</loc><lastmod>2022-10-25T10:59:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_browser-extensions.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/whatsapp-pro-zakaznickou-podporu/</loc><lastmod>2022-10-24T07:20:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/whatsapp-icon-on-phone-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sangoma/</loc><lastmod>2022-10-12T07:03:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/zoiper/</loc><lastmod>2022-09-27T09:22:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/linphone/</loc><lastmod>2022-09-20T08:17:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/outbound-sales-representative/</loc><lastmod>2022-09-16T09:42:47+00:00</lastmod></url><url><loc>https://www.live-agent.cz/</loc><lastmod>2022-09-07T08:44:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/heroBanner_homeVideo.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/bria-x-lite/</loc><lastmod>2022-08-25T17:43:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/microsip/</loc><lastmod>2022-08-23T06:10:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/warm-leads-vs-cold-leads-differences/</loc><lastmod>2022-08-15T15:15:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/scrabble-wiith-succeed-team-lead-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-32-design-improvements-and-other-fixes/</loc><lastmod>2022-08-11T10:35:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/nt-5-34-bringing-a-plethora-of-improvements_LiveAgent_5_34___Bringing_a_plethora_of_improvements.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/startups/</loc><lastmod>2022-08-10T10:37:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/heroBanneer-img-helpdesk-1.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-31-new-chat-theme-and-app-improvements/</loc><lastmod>2022-08-09T08:40:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/voip-infrastruktura/</loc><lastmod>2022-08-08T06:23:36+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/bad-email-examples/</loc><lastmod>2022-07-26T11:18:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/project-summary/</loc><lastmod>2022-07-22T10:56:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/starting-etsy-shop-checklist/</loc><lastmod>2022-07-20T09:58:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/everything-you-need-to-start-online-store-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/zoom-meeting-invitation/</loc><lastmod>2022-07-15T08:58:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sales-pitch/</loc><lastmod>2022-07-11T21:16:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/communication-plan/</loc><lastmod>2022-07-07T12:21:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/call-masking/</loc><lastmod>2022-07-05T10:30:58+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/how-to-introduce-yourself/</loc><lastmod>2022-07-02T11:08:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vyreseni-prvniho-kontaktu/</loc><lastmod>2022-06-30T12:57:42+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/sales-call-script/</loc><lastmod>2022-06-21T14:39:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/flynumber/</loc><lastmod>2022-06-21T11:30:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/saas-customer-onboarding-checklist/</loc><lastmod>2022-06-20T12:48:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/businesswoman-meeting-with-client-to-sign-contract-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/business-proposal/</loc><lastmod>2022-06-20T08:22:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/smerovani-na-zaklade-dovednosti/</loc><lastmod>2022-06-20T06:01:35+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/pre-call-sales-planning/</loc><lastmod>2022-06-15T13:53:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sablony-tiskovych-zprav/</loc><lastmod>2022-06-09T08:02:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/firmao/</loc><lastmod>2022-06-07T10:45:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/starting-podcast-checklist/</loc><lastmod>2022-06-07T08:46:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/listening-to-podcast-on-phone-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/social-media-setup-checklist/</loc><lastmod>2022-06-06T09:48:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/customer-service-metrics_Social_media_icons_on_phone_screen_lazyimg5_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/vlastni-role/</loc><lastmod>2022-06-01T12:35:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/escalation/</loc><lastmod>2022-05-31T07:28:57+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/dekujeme-za-vasi-objednavku/</loc><lastmod>2022-05-28T08:21:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/branding-tactics/</loc><lastmod>2022-05-28T01:58:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/choose-the-right-strategy-960x287.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/call-disposition/</loc><lastmod>2022-05-26T07:53:45+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/customer-identification-program-checklist/</loc><lastmod>2022-05-25T11:31:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/customer-identification-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/cti-integrace/</loc><lastmod>2022-05-25T10:02:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/know-your-customer-checklist/</loc><lastmod>2022-05-24T10:44:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/customer-at-register-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sablony-zasad-zakaznickeho-servisu/</loc><lastmod>2022-05-24T10:34:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/rezignancni-emaily/</loc><lastmod>2022-05-24T08:00:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/reseni-call-centra/</loc><lastmod>2022-05-24T07:07:45+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/customer-due-diligence-checklist/</loc><lastmod>2022-05-23T09:42:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/serving-coffee-shop-customer-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/predstaveni-noveho-zamestnance-klientum/</loc><lastmod>2022-05-22T16:55:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/vyjednavani-o-mzde/</loc><lastmod>2022-05-21T10:05:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/networking/</loc><lastmod>2022-05-21T08:51:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vyuziti-agentu/</loc><lastmod>2022-05-20T08:17:42+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/client-onboarding-checklist/</loc><lastmod>2022-05-18T09:02:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/businesswoman-and-customers-shake-hands-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/o-nas/impressum/</loc><lastmod>2022-05-17T12:14:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/about/compact_header_about_us.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/obchodni-zastupce-pro-prichozi-hovory/</loc><lastmod>2022-05-17T09:22:10+00:00</lastmod></url><url><loc>https://www.live-agent.cz/collab-alternativa/</loc><lastmod>2022-05-16T12:17:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/call-device-scheduling/</loc><lastmod>2022-05-16T10:03:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-button_Call_Button_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/uvedeni-noveho-zamestnance/</loc><lastmod>2022-05-12T09:26:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/pruvodni-dopis-zakaznicky-servis/</loc><lastmod>2022-05-12T08:06:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/povinnosti-call-centra/</loc><lastmod>2022-05-12T08:05:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/crisis-communication-plan-checklist/</loc><lastmod>2022-05-12T06:41:17+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/businessmen-discussing-at-office-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/call-detail-records/</loc><lastmod>2022-05-10T14:42:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-button_Call_Button_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/odchozi-hovory/</loc><lastmod>2022-05-06T09:43:19+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/customer-service-agents-training-checklist/</loc><lastmod>2022-05-03T09:45:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/stomer-service-agents-training-checklist_Customer_service_agents_training_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/model-zapojeni-zakazniku/</loc><lastmod>2022-05-02T13:18:38+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/hra-na-telefonni-babu/</loc><lastmod>2022-04-29T07:57:47+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/zivotopis-zakaznicky-servis/</loc><lastmod>2022-04-27T13:04:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/propagacni/</loc><lastmod>2022-04-27T07:42:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/tagy-hovoru/</loc><lastmod>2022-04-27T07:08:56+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/nasledne-emaily-po-pracovnim-pohovoru/</loc><lastmod>2022-04-26T08:01:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/call-center-security-checklist/</loc><lastmod>2022-04-21T09:10:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-agent-with-headset.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/mimo-kancelar/</loc><lastmod>2022-04-21T08:24:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/rizeni-eskalace/</loc><lastmod>2022-04-14T15:28:52+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/oznacovani-hovoru/</loc><lastmod>2022-04-14T09:19:53+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/manazer-eskalaci/</loc><lastmod>2022-04-14T09:06:18+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/po-schuzce/</loc><lastmod>2022-04-13T10:32:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/fixed-voip/</loc><lastmod>2022-04-13T07:07:14+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/jitter-voip/</loc><lastmod>2022-04-13T06:55:04+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/navratnost-investice/</loc><lastmod>2022-04-12T07:25:08+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/blokovani-voip-hovoru/</loc><lastmod>2022-04-07T14:08:08+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/voip-software/</loc><lastmod>2022-04-07T08:13:59+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/nasledny-email-po-zadne-odpovedi/</loc><lastmod>2022-04-06T09:50:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/follow-up-email-templates/</loc><lastmod>2022-04-06T07:50:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/okamzik-pravdy/</loc><lastmod>2022-04-06T07:25:46+00:00</lastmod></url><url><loc>https://www.live-agent.cz/integrace/gmx/</loc><lastmod>2022-04-05T14:56:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/follow-up-after-interview/</loc><lastmod>2022-04-05T13:39:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/deeskalace/</loc><lastmod>2022-04-05T10:55:24+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/nasledny-email-po-podani-zadosti/</loc><lastmod>2022-04-05T07:22:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/telefon-call-centra/</loc><lastmod>2022-04-04T14:02:12+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/voip-pbx/</loc><lastmod>2022-04-04T08:28:19+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/directories-to-submit-your-startup-checklist/</loc><lastmod>2022-04-01T12:10:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/6-handy-tips-to-help-you-manage-an-online-store-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/naklady-na-hovor/</loc><lastmod>2022-04-01T10:29:04+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/customer-service-skills-checklist/</loc><lastmod>2022-04-01T09:48:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/customer-paying-for-products.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/naklady-na-kontakt/</loc><lastmod>2022-04-01T06:58:54+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/customer-service-call-quality-checklist/</loc><lastmod>2022-03-31T05:53:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-agent-on-call-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vicekanalovy-zakaznicky-servis/</loc><lastmod>2022-03-29T18:57:38+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-28-focused-on-fixes-and-improvements/</loc><lastmod>2022-03-29T11:48:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/5_28-liveagent-960x287.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/doba-odbaveni-hovoru/</loc><lastmod>2022-03-29T06:54:03+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/sales-call-checklist/</loc><lastmod>2022-03-25T07:06:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/sales-woman-calling-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/help-desk-checklist/</loc><lastmod>2022-03-24T10:02:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/help-desk-checklist_Help_desk_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/hlasove-uzivatelske-rozhrani/</loc><lastmod>2022-03-23T06:53:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/prichozi-hovor/</loc><lastmod>2022-03-18T08:47:44+00:00</lastmod></url><url><loc>https://www.live-agent.cz/integrace/equada/</loc><lastmod>2022-03-17T10:29:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/it-help-desk-audit-checklist/</loc><lastmod>2022-03-15T11:21:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/8-ways-to-use-customer-insights-to-grow-your-business_title-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/iplan/</loc><lastmod>2022-03-14T10:44:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/commeett/</loc><lastmod>2022-03-11T10:24:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/call-resolution/</loc><lastmod>2022-03-10T08:37:06+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/customer-service-audit-checklist/</loc><lastmod>2022-03-10T06:09:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/customer-service-discussing-over-laptop-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/call-to-action-tlacitko/</loc><lastmod>2022-03-09T09:23:58+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/voip-number/</loc><lastmod>2022-03-09T08:22:41+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/voip-service-provider/</loc><lastmod>2022-03-07T13:41:12+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/call-center-supervisors/</loc><lastmod>2022-03-07T10:25:06+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/teple-volani/</loc><lastmod>2022-03-07T08:23:02+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/telemarketingovy-software/</loc><lastmod>2022-03-04T09:08:21+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/voip-implementation-checklist/</loc><lastmod>2022-03-03T11:48:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/voip-phone-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/help-desk-quality-assurance-checklist/</loc><lastmod>2022-03-03T10:33:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/help-desk-agent-working-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/voip-volajici/</loc><lastmod>2022-03-02T11:50:31+00:00</lastmod></url><url><loc>https://www.live-agent.cz/integrace/telnyx/</loc><lastmod>2022-03-02T11:49:17+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/mos-voip/</loc><lastmod>2022-03-02T10:39:15+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/voip-router/</loc><lastmod>2022-03-01T13:46:11+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/automated-call-systems/</loc><lastmod>2022-02-25T09:12:13+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/call-center-quality-assurance-checklist/</loc><lastmod>2022-02-24T09:24:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-agent-on-laptop-headphones-on-table-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/call-center-compliance-checklist/</loc><lastmod>2022-02-23T12:30:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-agent-taking-notes.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/mobilni-voip/</loc><lastmod>2022-02-23T10:43:41+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/call-center-technology/</loc><lastmod>2022-02-23T09:38:11+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/qos-voip/</loc><lastmod>2022-02-22T10:57:55+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/sales-playbook/</loc><lastmod>2022-02-22T08:41:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/shopping-cart-shopping-bag-587x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vybaveni-helpdesku/</loc><lastmod>2022-02-17T11:43:57+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/volani-za-studena/</loc><lastmod>2022-02-17T10:43:19+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/call-center-supervisor-daily-checklist/</loc><lastmod>2022-02-15T15:00:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-office-with-agents-edited.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/seo-checklist-for-new-websites/</loc><lastmod>2022-02-11T12:28:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/New-web-SEO-checklist-Feature-380x380.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/social-media-management-checklist/</loc><lastmod>2022-02-11T11:18:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/checking-instagram-social-media-on-phone-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/spy-dialer/</loc><lastmod>2022-02-11T09:40:22+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/call-center-transition-checklist/</loc><lastmod>2022-02-09T09:52:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-transition-1-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/call-center-setup-checklist/</loc><lastmod>2022-02-09T08:21:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-setup.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/call-center-requirements-checklist/</loc><lastmod>2022-02-08T10:24:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-requirements-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/customer-service-evaluation-checklist/</loc><lastmod>2022-02-07T13:32:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/customer-service-evaluation-checklist_Customer_service_evaluation_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/customer-complaint-handling-procedure-checklist/</loc><lastmod>2022-02-07T12:10:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/customer-complaint-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/customer-service-quality-assurance-checklist/</loc><lastmod>2022-02-04T13:03:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/checking-customer-complaints.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/co-je-acd-v-call-centru/</loc><lastmod>2022-02-03T13:22:47+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/telefonni-ciselniky/</loc><lastmod>2022-02-03T12:52:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/call-dialer-960x287.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/</loc><lastmod>2022-01-28T23:11:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/compact_header_checklist.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/cyn-solutions-inc/</loc><lastmod>2022-01-28T12:37:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/potlaceni-ozveny/</loc><lastmod>2022-01-27T12:06:39+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-27-is-available-as-of-now/</loc><lastmod>2022-01-27T12:05:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-monthly-updates-november-edition_LiveAgent_Monthly_Updates__November_Edition.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/zapojeni-zakazniku/</loc><lastmod>2022-01-26T14:44:23+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/cas-hovoru-2/</loc><lastmod>2022-01-26T12:34:04+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/platforma-jako-sluzba/</loc><lastmod>2022-01-26T12:20:59+00:00</lastmod></url><url><loc>https://www.live-agent.cz/integrace/mcn-telecom/</loc><lastmod>2022-01-24T09:37:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/content-planning/</loc><lastmod>2022-01-22T09:11:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/content-making-codes-document-on-screens-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/prace-v-call-centru/</loc><lastmod>2022-01-18T07:44:42+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vyreseni-prvniho-hovoru/</loc><lastmod>2022-01-14T13:25:44+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/nahled-vytaceni/</loc><lastmod>2022-01-14T09:47:31+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/zkusebni-verze/</loc><lastmod>2022-01-13T07:53:18+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/customer-service-standards-checklist/</loc><lastmod>2022-01-10T14:03:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/customer-service-women-smiling-1-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/progresivni-vytaceni/</loc><lastmod>2022-01-10T12:16:20+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/prediktivni-vytaceni/</loc><lastmod>2022-01-10T12:01:41+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/new-job-checklist/</loc><lastmod>2022-01-10T10:57:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/new-job-checklist_Starting_a_new_job_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/graphic-design-checklist/</loc><lastmod>2022-01-07T11:27:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/man-choosing-design-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/customer-service-checklist/</loc><lastmod>2022-01-07T08:19:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/man-checking-phone-while-working-380x380.jpeg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/discovery-call-checklist/</loc><lastmod>2022-01-06T09:55:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/discovery-call-man-on-phone-wih-customer-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-26-new-features-improvements-and-important-fixes/</loc><lastmod>2022-01-05T13:53:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/liveagent-5-36-improvements-and-fixes_LiveAgent_5_36___Improvements_and_fixes.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/call-center-checklist/</loc><lastmod>2022-01-05T13:37:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/call-center-office-2-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/lead-magnet-checklist/</loc><lastmod>2022-01-05T11:52:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/woman-blogging-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/marketing-audit-checklist/</loc><lastmod>2022-01-05T11:49:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/planning-marketing-strategy-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/wordpress-website-launch-checklist/</loc><lastmod>2022-01-04T12:44:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/landing-page-making-on-computer-screens-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/wordpress-seo-kontrolni-seznam/</loc><lastmod>2022-01-04T12:29:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/content-making-codes-document-on-screens-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/website-launch-checklist/</loc><lastmod>2021-12-28T09:55:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/woman-working-on-coding-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/remote-work-checklist/</loc><lastmod>2021-12-23T11:48:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/woman-working-remotely-from-couch-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-voip-phone-systems-and-integrations/</loc><lastmod>2021-12-23T09:57:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-software-apps.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/personalizace/</loc><lastmod>2021-12-22T14:02:29+00:00</lastmod></url><url><loc>https://www.live-agent.cz/checklists/starting-a-business-checklist/</loc><lastmod>2021-12-22T13:30:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/team-meeting-brainstorming-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/engage-with-customers-on-social-media-platform/</loc><lastmod>2021-12-22T08:17:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/pexels-pixabay-35550-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/landing-page-checklist/</loc><lastmod>2021-12-21T14:48:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/browsing-web-landing-page-on-screen-380x380.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/checklists/website-audit-checklist/</loc><lastmod>2021-12-14T12:25:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/checklists/page-analysis-on-screen-380x380.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/roboticke-vytaceni/</loc><lastmod>2021-12-14T08:18:49+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/telefonni-ciselnik/</loc><lastmod>2021-12-14T07:46:50+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/automaticke-vytaceni/</loc><lastmod>2021-12-14T07:35:34+00:00</lastmod></url><url><loc>https://www.live-agent.cz/blog/dynamics-365/</loc><lastmod>2021-11-25T10:37:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Best-CRM-software.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/definice-prizpusobeni/</loc><lastmod>2021-11-24T14:24:41+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/personalization-vs-customization/</loc><lastmod>2021-11-16T12:29:08+00:00</lastmod></url><url><loc>https://www.live-agent.cz/wordpress-pluginy/</loc><lastmod>2021-11-15T11:32:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/wp/urlslab-download/70bc730fb59194565dba3195194d2f30/business_bg.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/click-phone/</loc><lastmod>2021-11-12T10:20:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/voip-vytaceni/</loc><lastmod>2021-11-05T08:53:48+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/sip-volani/</loc><lastmod>2021-11-05T08:38:48+00:00</lastmod></url><url><loc>https://www.live-agent.cz/integrace/voip-do-brasil/</loc><lastmod>2021-11-04T12:01:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/kopano/</loc><lastmod>2021-11-03T15:36:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/zentyal/</loc><lastmod>2021-10-28T05:20:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/dovecot/</loc><lastmod>2021-10-25T15:03:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/cisco-secure-email/</loc><lastmod>2021-10-25T09:07:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/axigen/</loc><lastmod>2021-10-18T15:07:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/mdaemon/</loc><lastmod>2021-10-13T14:11:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/icewarp-mail-server/</loc><lastmod>2021-10-08T15:35:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/kerio-connect/</loc><lastmod>2021-10-06T11:54:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/progress-imail-server/</loc><lastmod>2021-10-05T09:08:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/ip-voice/</loc><lastmod>2021-09-29T09:43:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/jitter-buffer/</loc><lastmod>2021-09-27T11:30:29+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/automatizace-podpory/</loc><lastmod>2021-09-25T00:47:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_automated-customer-service.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/mail-ru/</loc><lastmod>2021-09-24T23:32:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/prechod-z-osticket/</loc><lastmod>2021-09-24T23:27:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/osticket-migration_osticket_migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/scalix/</loc><lastmod>2021-09-22T13:41:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/open-xchange/</loc><lastmod>2021-09-20T14:50:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/meta1/</loc><lastmod>2021-09-17T09:28:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/fontumi/</loc><lastmod>2021-09-16T06:05:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/mailenable/</loc><lastmod>2021-09-14T09:36:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/haraka/</loc><lastmod>2021-09-10T06:42:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/communigate-pro/</loc><lastmod>2021-09-09T08:51:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/hmailserver/</loc><lastmod>2021-09-07T09:54:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/voiptel-italia/</loc><lastmod>2021-09-06T10:34:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/voiptel-international/</loc><lastmod>2021-09-06T09:33:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sendmail/</loc><lastmod>2021-09-06T09:25:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/webflow/</loc><lastmod>2021-09-02T10:47:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/blabla-connect/</loc><lastmod>2021-08-31T08:49:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/zentap/</loc><lastmod>2021-08-20T09:48:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-trouble-ticket-system/</loc><lastmod>2026-08-14T00:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/trouble-ticket-system_The_10_best_ticketing_systems_in_2026.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-incident-management-software/</loc><lastmod>2021-08-10T08:16:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Best-incident-management-software-1-1.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/directcall/</loc><lastmod>2021-08-09T07:21:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-24/</loc><lastmod>2021-08-05T15:46:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/la524.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/microsoft-exchange-server/</loc><lastmod>2021-08-05T15:22:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/automatizace-emailu/</loc><lastmod>2021-08-04T14:20:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_automated-customer-service.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/zimbra/</loc><lastmod>2021-08-04T08:42:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/icloud/</loc><lastmod>2021-08-02T15:08:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-25-new-features-improvements-and-important-fixes/</loc><lastmod>2021-08-02T13:26:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/laupdate525.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/vybaveni-call-centra/</loc><lastmod>2021-07-23T09:01:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/blogger/</loc><lastmod>2021-07-22T13:17:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/silverstripe/</loc><lastmod>2021-07-20T09:26:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/nejlepsi-software-pro-forum/</loc><lastmod>2021-07-19T13:50:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/The-20-best-forum-software.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/axialys/</loc><lastmod>2021-07-15T11:25:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-k-onedesku/</loc><lastmod>2021-07-15T08:55:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/cas-hovoru/</loc><lastmod>2021-07-14T08:18:12+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/sluzba-identifikace-volaneho-cisla/</loc><lastmod>2021-07-13T09:15:58+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/dvoutonova-multifrekvence/</loc><lastmod>2021-07-13T07:36:36+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/automatizace-call-centra/</loc><lastmod>2021-07-12T16:22:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_automated-customer-service.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/objem-hovoru/</loc><lastmod>2021-07-09T09:34:43+00:00</lastmod></url><url><loc>https://www.live-agent.cz/integrace/sinch/</loc><lastmod>2021-07-02T11:48:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-heslu/</loc><lastmod>2021-07-02T09:12:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/tidio-alternativa/</loc><lastmod>2021-06-30T11:35:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/vip-podpora/</loc><lastmod>2021-06-30T08:15:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/Artboard-6.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/nefixovane-voip/</loc><lastmod>2021-06-29T14:41:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/hiver-alternative/</loc><lastmod>2021-06-24T09:58:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/duocom/</loc><lastmod>2021-06-23T14:11:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/the-contact-center-as-a-service/</loc><lastmod>2021-06-23T07:16:23+00:00</lastmod></url><url><loc>https://www.live-agent.cz/integrace/peoplefone/</loc><lastmod>2021-06-22T10:03:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-dixy/</loc><lastmod>2021-06-21T10:29:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/3cx-alternativa/</loc><lastmod>2021-06-18T12:54:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/validator-hesel/</loc><lastmod>2021-06-18T11:16:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ban-ips_Ban_IPs_Security_Feature_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-birdeye/</loc><lastmod>2021-06-17T14:02:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sendmycall/</loc><lastmod>2021-06-16T10:26:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/tlacitko-volani/</loc><lastmod>2021-06-16T09:13:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-button_Call_Button_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-connectwise/</loc><lastmod>2021-06-15T12:29:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-email-support-systems/</loc><lastmod>2021-06-15T06:10:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Best-email-support-systems.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/o-nas/milniky/</loc><lastmod>2021-06-14T16:13:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/about/compact_header_about_us.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/software-pro-zakaznicky-portal/</loc><lastmod>2021-06-14T15:05:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/customer-portal-software.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/spiceworks-migrace/</loc><lastmod>2021-06-14T14:51:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/spiceworks-migration_Spiceworks_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/optitelecom/</loc><lastmod>2021-06-14T06:48:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/nasledne-emaily/</loc><lastmod>2021-06-11T09:26:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/spiceworks-alternative/</loc><lastmod>2021-06-09T12:49:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/userlike-alternative/</loc><lastmod>2021-06-08T14:12:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sysaid-alternative/</loc><lastmod>2021-06-07T12:45:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sablony-e-mailovych-pripomenuti-udalosti/</loc><lastmod>2021-06-03T09:40:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-k-helpspotu/</loc><lastmod>2021-06-03T08:58:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/zpetna-vazba-od-zakazniku/</loc><lastmod>2021-05-28T13:13:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-feedback.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sipcall/</loc><lastmod>2021-05-28T08:08:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/rocket-chat-alternativa/</loc><lastmod>2021-05-28T07:55:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/dunning/</loc><lastmod>2021-05-27T09:06:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/voipcloud/</loc><lastmod>2021-05-25T08:59:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/simplesat/</loc><lastmod>2021-05-21T12:47:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/zruseni/</loc><lastmod>2021-05-20T09:05:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/ttnc/</loc><lastmod>2021-05-19T12:06:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/o-nas/znaceni/</loc><lastmod>2021-05-19T11:42:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/about/compact_header_about_us.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/o-nas/kontakt/</loc><lastmod>2021-05-19T11:40:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/about/compact_header_about_us.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/o-nas/kariera/</loc><lastmod>2021-05-19T11:35:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/about/compact_header_about_us.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/o-nas/o-spolecnosti-liveagent/</loc><lastmod>2021-05-19T11:08:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/about/compact_header_about_us.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/fale-mais/</loc><lastmod>2021-05-18T09:29:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/odpovedi-na-zadosti-o-vraceni-penez/</loc><lastmod>2021-05-17T08:12:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/password-reset_Password_Reset_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/automatizovana-zakaznicka-podpora/</loc><lastmod>2021-05-14T19:43:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_automated-customer-service.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/kustomer-alternativa/</loc><lastmod>2021-05-13T13:11:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/mekke-dovednosti-zakaznicke-sluzby/</loc><lastmod>2021-05-13T07:31:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_soft-skills.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/teamwork-software-migrace/</loc><lastmod>2021-05-12T12:36:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/genesys-migration_Genesys_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/teamwork-software-alternativa/</loc><lastmod>2021-05-12T07:11:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/odpovidani-na-otazky-tykajici-se-produktu-sluzeb/</loc><lastmod>2021-05-11T07:20:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/knowledge-base_Knowledge_Base_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-real-estate-live-chat-software/</loc><lastmod>2021-05-10T08:42:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/real-estate-live-chat-software-612x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/avoxi/</loc><lastmod>2021-05-06T12:45:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/flash-telecom/</loc><lastmod>2021-05-04T09:33:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/satur/</loc><lastmod>2021-05-04T08:56:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/satur.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/timecamp/</loc><lastmod>2021-04-30T12:26:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/integrately/</loc><lastmod>2021-04-23T12:49:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sablony-omluv-call-centra/</loc><lastmod>2021-04-23T09:12:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/doruceni-a-vraceni/</loc><lastmod>2021-04-23T08:08:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_e-commerce.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/otrs-migration/</loc><lastmod>2021-04-22T10:29:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/genesys-migration_Genesys_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-k-otrs/</loc><lastmod>2021-04-20T15:46:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/centrum-odchozich-hovoru/</loc><lastmod>2021-04-20T14:05:14+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/interni-baze-znalosti/</loc><lastmod>2021-04-20T09:16:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_support-portal.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sablony-uzavreni-pozastaveni-kontaktu-call-centra/</loc><lastmod>2021-04-15T09:01:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/jak-ukoncit-email/</loc><lastmod>2021-04-13T11:42:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/jak-zacit-email/</loc><lastmod>2021-04-12T09:30:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/zakladni-komunikace-znalostni-databaze/</loc><lastmod>2021-04-01T12:01:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/knowledge-base_Knowledge_Base_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/skripty-call-centra/</loc><lastmod>2021-04-01T09:15:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/genesys-migration/</loc><lastmod>2021-03-26T15:16:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/genesys-migration_Genesys_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/doporuceni-elektronicky-obchod/</loc><lastmod>2021-03-26T10:18:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_e-commerce.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/genesys-alternative/</loc><lastmod>2021-03-25T16:20:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/prichozi-call-centrum/</loc><lastmod>2021-03-23T09:39:49+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/sablony-pruzkumu-spokojenosti-zakazniku/</loc><lastmod>2021-03-22T15:06:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_e-commerce.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/freschkescht/</loc><lastmod>2021-03-22T14:12:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/fresch-kescht.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/e-commerce-thank-you/</loc><lastmod>2021-03-22T13:53:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_e-commerce.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/hosted-call-center/</loc><lastmod>2021-03-18T10:55:28+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/e-commerce-uvitaci-email/</loc><lastmod>2021-03-16T15:08:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_e-commerce.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/upomenuti/</loc><lastmod>2021-03-15T09:07:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/ivr-script/</loc><lastmod>2021-03-09T11:56:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/call-center-memes/</loc><lastmod>2021-03-08T15:59:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Call-center-memes-477x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/automotive/live-chat-for-the-automotive-industry/</loc><lastmod>2021-03-05T08:54:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/automotive/industryIcon-automotive.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/closing-pausing-contact/</loc><lastmod>2021-03-02T12:59:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/first-contact/</loc><lastmod>2021-03-02T11:53:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/onboarding-produktu-saas/</loc><lastmod>2021-03-02T09:40:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/podniky/enterprise/live-chat/</loc><lastmod>2021-03-01T15:16:17+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/business/enterprise/Enterprise-597x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sablony-incidentu/</loc><lastmod>2021-03-01T13:01:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_help-desk.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/request-form/</loc><lastmod>2021-03-01T12:33:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_help-desk.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/voipstudio/</loc><lastmod>2021-02-25T10:52:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/break-up/</loc><lastmod>2021-02-23T12:24:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/zadarma/</loc><lastmod>2021-02-23T11:14:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/navazujici-emaily-zakaznickeho-servisu/</loc><lastmod>2021-02-18T08:12:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/customer-service-follow-up_Customer_Service_Follow_Up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/podniky/education-ngo/live-chat/</loc><lastmod>2021-02-17T17:53:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/business/education-ngo/Education-688x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/liveagent-5-23/</loc><lastmod>2021-02-12T12:18:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/pexels-ej-agumbay-4760575-960x246.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/renewal/</loc><lastmod>2021-02-11T09:46:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-service-memes/</loc><lastmod>2021-02-09T10:38:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Customer-service-477x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/black-friday-and-cyber-monday/</loc><lastmod>2021-02-05T12:31:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativy-ziveho-chatu/</loc><lastmod>2021-02-03T14:20:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/doporucujici-emaily-b2c/</loc><lastmod>2021-02-01T09:17:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/e-commerce-services/zivy-chat/</loc><lastmod>2021-01-28T10:06:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/e-commerce-services/E-commerce.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/b2b-referral/</loc><lastmod>2021-01-25T08:39:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/travel-accommodation/zivy-chat-2/</loc><lastmod>2021-01-22T20:06:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/travel-accommodation/Travel-acommodation.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/construction-real-estate/zivy-chat/</loc><lastmod>2021-01-20T11:58:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/construction-real-estate/Construction-real-estate.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/etiketa-live-chatu/</loc><lastmod>2021-01-20T00:36:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_live-chat.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/upgrade/</loc><lastmod>2021-01-19T08:35:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/empatie-pro-zakazniky/</loc><lastmod>2021-01-15T15:14:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_soft-skills.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-pro-sledovani-zakazniku/</loc><lastmod>2021-01-14T15:32:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/customer-interaction-software/ticketingsw_bg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/doplneni/</loc><lastmod>2021-01-14T11:55:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/omluva/</loc><lastmod>2021-01-07T09:07:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/externe-publikovane-clanky/</loc><lastmod>2021-01-06T15:38:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/webinar-sneak-peek_Webinar_Sneak_Peek_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/obsah/</loc><lastmod>2021-01-06T12:24:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/webinar-sneak-peek_Webinar_Sneak_Peek_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/pripadove-studie/</loc><lastmod>2021-01-06T09:03:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/webinar-sneak-peek_Webinar_Sneak_Peek_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/pozadavky-na-pripadovou-studii/</loc><lastmod>2021-01-05T12:28:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/emaily-po-nakupu/</loc><lastmod>2021-01-05T10:32:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/otazky-pruzkumu-zakaznicke-spokojenosti/</loc><lastmod>2021-01-05T09:17:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-pro-interakci-se-zakaznikem/</loc><lastmod>2020-12-14T12:31:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/customer-interaction-software/ticketingsw_bg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/zvyseni-ceny/</loc><lastmod>2020-12-14T09:26:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-ecommerce-live-chat-software/</loc><lastmod>2020-12-14T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/The-best-eCommerce-live-chat-software.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/nahled-do-webinare/</loc><lastmod>2020-12-11T14:31:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/webinar-sneak-peek_Webinar_Sneak_Peek_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/prihlaseni-k-odberu-novinek/</loc><lastmod>2020-12-09T14:33:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/webinar-sneak-peek_Webinar_Sneak_Peek_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/uzavreny-obsah/</loc><lastmod>2020-12-09T08:37:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/webinar-sneak-peek_Webinar_Sneak_Peek_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/nove-prispevky-blogu/</loc><lastmod>2020-12-08T14:53:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/webinar-sneak-peek_Webinar_Sneak_Peek_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/svatky/</loc><lastmod>2020-12-08T12:40:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/live-chat-pro-wordpress/</loc><lastmod>2020-12-07T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-live-chat-plugins-for-wordpress_LiveAgent_WordPress_integration_lazyimg8_src.gif</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/informational/</loc><lastmod>2020-11-30T10:44:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/guest-blogging/</loc><lastmod>2020-11-30T08:58:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/magenta/</loc><lastmod>2020-11-27T18:54:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/viptel/</loc><lastmod>2020-11-27T17:49:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/hallo/</loc><lastmod>2020-11-27T15:17:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/fayn/</loc><lastmod>2020-11-27T12:54:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/chat-widget-for-website/</loc><lastmod>2020-11-27T10:46:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/20-best-chat-widgets-for-website.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/telsome/</loc><lastmod>2020-11-27T10:34:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/modulus/</loc><lastmod>2020-11-26T12:11:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sipgate/</loc><lastmod>2020-11-26T09:36:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/vanilla-telecoms/</loc><lastmod>2020-11-25T15:19:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/clouditalia/</loc><lastmod>2020-11-25T13:44:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/placetel/</loc><lastmod>2020-11-25T10:27:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/company-announcement/</loc><lastmod>2020-11-24T14:19:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/survey/</loc><lastmod>2020-11-24T12:42:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/rsvp/</loc><lastmod>2020-11-24T10:41:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/zoho-mail/</loc><lastmod>2020-11-24T09:38:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/cold-sales/</loc><lastmod>2020-11-24T09:21:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/delighted/</loc><lastmod>2020-11-24T09:05:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/vcita/</loc><lastmod>2020-11-23T16:15:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/formulare-google/</loc><lastmod>2020-11-23T16:01:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/intercom/</loc><lastmod>2020-11-23T15:39:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/stripe/</loc><lastmod>2020-11-23T15:19:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/xero/</loc><lastmod>2020-11-23T14:36:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/shipstation/</loc><lastmod>2020-11-23T14:17:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sendpulse/</loc><lastmod>2020-11-23T14:09:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/mysql/</loc><lastmod>2020-11-23T13:56:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/ringcentral/</loc><lastmod>2020-11-23T11:21:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sugarcrm/</loc><lastmod>2020-11-23T10:06:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/insightly/</loc><lastmod>2020-11-23T09:35:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sendy/</loc><lastmod>2020-11-23T09:15:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/toky/</loc><lastmod>2020-11-23T08:42:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/ifon/</loc><lastmod>2020-11-20T15:51:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/win-back/</loc><lastmod>2020-11-20T15:42:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/firemni-sluzby-o2/</loc><lastmod>2020-11-20T14:47:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/doorvaani/</loc><lastmod>2020-11-20T12:38:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/thinq/</loc><lastmod>2020-11-20T12:00:17+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/formidable-forms/</loc><lastmod>2020-11-20T11:56:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/formidable-forms-logo-185x137.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/virtual-global-phone/</loc><lastmod>2020-11-19T16:08:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/monday/</loc><lastmod>2020-11-19T15:51:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/asana/</loc><lastmod>2020-11-19T15:38:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/woocommerce/</loc><lastmod>2020-11-19T15:25:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/flowroute/</loc><lastmod>2020-11-19T14:07:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/voyced/</loc><lastmod>2020-11-19T11:56:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/didlogic/</loc><lastmod>2020-11-19T09:50:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/benemen/</loc><lastmod>2020-11-18T16:37:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/google-kontakty/</loc><lastmod>2020-11-18T15:28:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/close/</loc><lastmod>2020-11-18T14:26:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/voiptiger/</loc><lastmod>2020-11-18T14:21:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/vtiger-crm/</loc><lastmod>2020-11-18T13:02:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/process-street/</loc><lastmod>2020-11-18T10:46:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/vohippo/</loc><lastmod>2020-11-18T09:54:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/clickfunnels/</loc><lastmod>2020-11-18T08:53:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/proactive-chat/</loc><lastmod>2020-11-16T15:45:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/customer-service-vs-customer-support_Proactive_chat_invitation_by_LiveAgent_lazyimg1_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/infusionsoft/</loc><lastmod>2020-11-16T15:36:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/instagram/</loc><lastmod>2020-11-16T13:20:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/salesforce/</loc><lastmod>2020-11-16T12:18:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/agile-crm/</loc><lastmod>2020-11-16T11:04:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/hubspot/</loc><lastmod>2020-11-16T09:50:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/google-tabulky/</loc><lastmod>2020-11-16T08:58:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/gravity-forms/</loc><lastmod>2020-11-16T08:21:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/e-commerce/</loc><lastmod>2020-11-15T14:01:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_e-commerce.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/gotrunk/</loc><lastmod>2020-11-13T15:10:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/voipms/</loc><lastmod>2020-11-13T10:55:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/manychat/</loc><lastmod>2020-11-12T15:08:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/twilio/</loc><lastmod>2020-11-12T15:00:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/trello/</loc><lastmod>2020-11-12T14:38:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/facebook-lead-ads/</loc><lastmod>2020-11-12T12:28:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/gmail/</loc><lastmod>2020-11-12T09:21:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/acquisition/</loc><lastmod>2020-11-11T09:37:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/email-digest/</loc><lastmod>2020-11-10T19:25:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/price-increase_Price_Increase_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/loyalty-program/</loc><lastmod>2020-11-10T13:26:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/zpetne-volani/</loc><lastmod>2020-11-06T15:33:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/software-pro-zpetne-volani/</loc><lastmod>2020-11-04T15:26:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/callback-software/automated-callback.gif</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/feature-request-response/</loc><lastmod>2020-11-03T10:59:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/automaticky-callback/</loc><lastmod>2020-10-30T13:31:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_call-center.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/test-psani/</loc><lastmod>2020-10-29T06:35:03+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/customer-feedback-response/</loc><lastmod>2020-10-28T14:58:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/upselling-cross-selling/</loc><lastmod>2020-10-26T12:24:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/liveperson-migrace/</loc><lastmod>2020-10-25T05:26:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/liveperson-migration_Migrate_from_LivePerson_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/customer-appreciation/</loc><lastmod>2020-10-23T09:43:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/product-sale/</loc><lastmod>2020-10-22T12:35:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/last-chance/</loc><lastmod>2020-10-22T09:13:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-voip-softphone-apps/</loc><lastmod>2020-10-21T09:50:35+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Best-VoIP-softphone-apps-for-2021.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/pre-sale/</loc><lastmod>2020-10-15T16:06:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/product-update/</loc><lastmod>2020-10-15T10:43:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/migrace-helpshiftu/</loc><lastmod>2020-10-14T11:34:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/helpshift-migration_Migrate_from_Helpshift_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/coupon/</loc><lastmod>2020-10-12T15:04:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/order-confirmation/</loc><lastmod>2020-10-12T14:21:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/helpshift-alternativa/</loc><lastmod>2020-10-12T11:41:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/shopping-cart-abandonment/</loc><lastmod>2020-10-07T08:48:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/helprace-alternativa/</loc><lastmod>2020-10-07T08:37:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/leaddesk-migrace/</loc><lastmod>2020-09-30T09:41:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/leaddesk-migration_LeadDesk_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/omnichannel-customer-support-tips/</loc><lastmod>2020-09-30T09:06:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/featured-image-how-to-provide-jaw-dropping-omnichannel-support-960x287.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/prechod-ze-sluzby-freshdesk/</loc><lastmod>2020-09-29T19:46:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/freshdesk-migration_Migrate_from_Freshdesk_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-pro-spravu-e-mailu/</loc><lastmod>2020-09-29T19:07:04+00:00</lastmod></url><url><loc>https://www.live-agent.cz/software-pro-zapojeni-zakazniku/</loc><lastmod>2020-09-29T10:00:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/customer-engagement-software/customer-satisfaction-software-hero-bg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/sluzby-zakaznikum-reporty/</loc><lastmod>2020-09-26T14:35:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/department-report_Department_Report_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/free-trial/</loc><lastmod>2020-09-24T09:13:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/positive-feedback-reply/</loc><lastmod>2020-09-23T16:38:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/opening-hours_Opening_Hours_Service_Times_Question_Reply_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/social-media-complaint/</loc><lastmod>2020-09-22T08:19:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/opening-hours_Opening_Hours_Service_Times_Question_Reply_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/softphone-software/</loc><lastmod>2020-09-18T15:13:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/callcenter_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/telefonni-software/</loc><lastmod>2020-09-18T15:13:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/callcenter_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sales-follow-up/</loc><lastmod>2020-09-18T15:09:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-pro-nahravani-hovoru/</loc><lastmod>2020-09-17T13:57:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/callcenter_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/general-reply/</loc><lastmod>2020-09-17T12:56:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/opening-hours_Opening_Hours_Service_Times_Question_Reply_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/opening-hours/</loc><lastmod>2020-09-17T09:57:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/opening-hours_Opening_Hours_Service_Times_Question_Reply_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-gorgias/</loc><lastmod>2020-09-16T07:27:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/osticket-alternative/</loc><lastmod>2020-09-11T10:39:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/zabezpeceni-helpdesku/</loc><lastmod>2020-09-10T09:31:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ban-ips_Ban_IPs_Security_Feature_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/liveperson-alternative/</loc><lastmod>2020-09-10T08:01:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/help-desk-integrace/</loc><lastmod>2020-09-09T14:10:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/faq/</loc><lastmod>2020-09-08T14:03:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/password-reset_Password_Reset_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-service-in-healthcare/</loc><lastmod>2020-09-08T08:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/featured-image-customer-support-in-hospital-960x287.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ticketing-system/</loc><lastmod>2020-09-08T06:59:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-groups_ticketing-system_img.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/funkce-live-chatu/</loc><lastmod>2020-09-07T15:01:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chat-invitation-gallery_Chat_Invitation_Gallery.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/socialni-site-helpdesk/</loc><lastmod>2020-09-04T16:36:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/twitter_Twitter_Integration_for_Customer_Support_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sales/</loc><lastmod>2020-09-02T13:27:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/break-up_Break-up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/migration/</loc><lastmod>2020-09-02T11:59:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/migration_Migration_to_LiveAgent.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/zakaznicky-portal/</loc><lastmod>2020-09-02T11:51:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/password-reset_Password_Reset_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/prechod-z-lucep/</loc><lastmod>2020-09-02T09:00:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/lucep-migration_Lucep_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/livehelpnow-migrace/</loc><lastmod>2020-09-02T08:44:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/livehelpnow-migration_LiveHelpNow_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sablony-emailu-pozvanky/</loc><lastmod>2020-09-02T07:47:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/password-reset_Password_Reset_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/livecall-migrace/</loc><lastmod>2020-09-01T08:58:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/livecall-migration_LiveCall_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/qonvo-migrace/</loc><lastmod>2020-08-31T10:19:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/pure-chat-migration_Pure_Chat_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/kayako-migrace/</loc><lastmod>2020-08-31T09:57:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/kayako-migration_Kayako_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/intercom-migrace/</loc><lastmod>2020-08-31T09:47:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/vocalcom-migration_Vocalcom_Migration.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/hubspot-service-hub-migrace/</loc><lastmod>2020-08-31T09:27:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/hubspot-service-hub-migration_Migrate_from_HubSpot_Service_Hub_to_LiveAgent.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/migrace-ze-zendesk/</loc><lastmod>2020-08-26T12:39:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/zendesk-migration_Zendesk_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/zoho-desk-migrace/</loc><lastmod>2020-08-26T10:53:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/zoho-desk-migration_Zoho_Desk_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/migrace-z-jira/</loc><lastmod>2020-08-26T04:50:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/jira-migration_Jira_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/helpscout-migrace/</loc><lastmod>2020-08-25T11:45:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/helpscout-migration_Help_Scout_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/helpcrunch-migration/</loc><lastmod>2020-08-25T10:18:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/helpcrunch-migration_HelpCrunch_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/intercom-alternative/</loc><lastmod>2020-08-25T10:11:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/help-scout-alternative/</loc><lastmod>2020-08-25T09:42:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/marketing/</loc><lastmod>2020-08-25T09:20:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/happyfox-migration/</loc><lastmod>2020-08-25T09:05:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/happyfox-migration_HappyFox_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/groove-migration/</loc><lastmod>2020-08-25T08:36:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/groove-migration_Groove_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-k-gistu/</loc><lastmod>2020-08-25T07:24:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-ke-sluzbe-front/</loc><lastmod>2020-08-25T07:22:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/livecall-alternative/</loc><lastmod>2020-08-25T06:27:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/tips-to-boost-customer-happiness/</loc><lastmod>2020-08-25T04:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/ways-to-boost-customer-happiness-featured-image-960x287.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/freshcaller-alternative/</loc><lastmod>2020-08-24T16:31:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/extend-alternativa/</loc><lastmod>2020-08-24T11:44:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/mapa-stranek/</loc><lastmod>2020-08-24T09:59:12+00:00</lastmod></url><url><loc>https://www.live-agent.cz/old-desk-com-migration/</loc><lastmod>2020-08-24T08:39:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/helpscout-migration_Help_Scout_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/desk-com-alternativa/</loc><lastmod>2020-08-24T08:00:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/customerly-migrace/</loc><lastmod>2020-08-21T12:29:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/customerly-migration_Migrate_from_Customerly_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/socialbakers/</loc><lastmod>2020-08-21T11:27:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/ticketing/</loc><lastmod>2020-08-19T14:31:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/customer-service-follow-up_Customer_Service_Follow_Up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/social-media-customer-service/</loc><lastmod>2020-08-19T14:14:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/opening-hours_Opening_Hours_Service_Times_Question_Reply_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/help-desk/</loc><lastmod>2020-08-19T13:39:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/templates-category_help-desk.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/sablony-baze-znalosti/</loc><lastmod>2020-08-19T13:35:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/knowledge-base_Knowledge_Base_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/feedback/</loc><lastmod>2020-08-19T12:28:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/password-reset_Password_Reset_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/obnoveni-hesla/</loc><lastmod>2020-08-19T09:44:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/password-reset_Password_Reset_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/livehelpnow-alternativa/</loc><lastmod>2020-08-19T09:41:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/lucep-alternativa/</loc><lastmod>2020-08-19T08:54:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/potvrzeni/</loc><lastmod>2020-08-19T08:36:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/password-reset_Password_Reset_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/chaport-migrace/</loc><lastmod>2020-08-19T08:21:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/chaport-migration_Migrate_from_Chaport_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/chaport-alternativa/</loc><lastmod>2020-08-19T07:58:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/dashly-migrace/</loc><lastmod>2020-08-19T07:32:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/dashly-migration_Migrate_from_Dashly_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/dashly-alternativa/</loc><lastmod>2020-08-19T07:05:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/channels-alternativa/</loc><lastmod>2020-08-19T05:45:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/novocall-alternativa/</loc><lastmod>2020-08-18T11:44:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/olark-alternativa/</loc><lastmod>2020-08-18T09:27:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/pure-chat-alternative/</loc><lastmod>2020-08-18T08:59:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/call-center/</loc><lastmod>2020-08-18T08:13:53+00:00</lastmod></url><url><loc>https://www.live-agent.cz/qonvo-alternativa/</loc><lastmod>2020-08-18T07:52:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/samanage-alternativa/</loc><lastmod>2020-08-18T07:29:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/smartsupp-alternativa/</loc><lastmod>2020-08-18T06:46:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/solarwinds-alternativa/</loc><lastmod>2020-08-18T06:26:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-supportbee/</loc><lastmod>2020-08-17T09:48:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/tawk-alternativa/</loc><lastmod>2020-08-17T08:58:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/teamsupport-alternativa/</loc><lastmod>2020-08-17T08:48:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/verloop-alternativa/</loc><lastmod>2020-08-17T08:39:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/vision-alternativa/</loc><lastmod>2020-08-17T08:23:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/vocalcom-alternativa/</loc><lastmod>2020-08-17T07:55:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/zendesk-talk-alternativa/</loc><lastmod>2020-08-17T06:33:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/callpage-migrace/</loc><lastmod>2020-08-14T09:47:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/callpage-migration_Migrate_from_CallPage_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/callhub-migrace/</loc><lastmod>2020-08-13T14:07:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/callhub-migration_Migrate_from_CallHub_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/business/</loc><lastmod>2020-08-13T11:39:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/verification/</loc><lastmod>2020-08-12T14:22:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/password-reset_Password_Reset_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/nasledny-telefonni-hovor/</loc><lastmod>2020-08-12T14:07:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/pozvanka-na-hovor/</loc><lastmod>2020-08-12T13:32:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/feedback-request/</loc><lastmod>2020-08-12T13:12:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/customer-service-follow-up_Customer_Service_Follow_Up_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/tlacitko-chatu/</loc><lastmod>2020-08-12T10:47:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chat-invitation-gallery_Chat_Invitation_Gallery.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/zopim-alternativa/</loc><lastmod>2020-08-12T09:31:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/onboarding-klienta/</loc><lastmod>2020-08-12T08:46:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/emaily-pro-opetovne-zapojeni/</loc><lastmod>2020-08-12T07:58:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/bezplatny-software-pro-zivy-chat/</loc><lastmod>2020-08-11T13:34:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/free-live-chat-software_LiveAgent_rating_live_chat_agent_lazyimg0_src.gif</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/jira/</loc><lastmod>2020-08-10T05:44:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/request-for-proposal/</loc><lastmod>2020-08-10T05:18:31+00:00</lastmod></url><url><loc>https://www.live-agent.cz/sablony/</loc><lastmod>2020-08-10T05:16:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/compact_header_templates.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/service-desk-software/</loc><lastmod>2020-08-09T15:10:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/helpdesk_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/pure-chat-migrace/</loc><lastmod>2020-08-09T14:57:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/pure-chat-migration_Pure_Chat_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/zendesk-talk-migrace/</loc><lastmod>2020-08-09T14:54:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/zendesk-migration_Zendesk_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/samanage-migrace/</loc><lastmod>2020-08-09T14:53:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/pure-chat-migration_Pure_Chat_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/vocalcom-migrace/</loc><lastmod>2020-08-09T14:49:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/vision-migration_Vision_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/prechod-z-novocall/</loc><lastmod>2020-08-09T14:24:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/novocall-migration_Novocall_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/verloop-migrace/</loc><lastmod>2020-08-09T14:13:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/verloop-migration_Verloop_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/zopim-migrace/</loc><lastmod>2020-08-09T14:12:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/zopim-migration_Zopim_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/vision-migrace/</loc><lastmod>2020-08-09T14:09:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/vision-migration_Vision_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/supportbee-migrace/</loc><lastmod>2020-08-09T13:46:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/supportbee-migration_SupportBee_Migration.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/osvedcene-postupy-pro-system-ticketingu/</loc><lastmod>2020-08-06T19:23:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_ticketing.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-k-gmailu/</loc><lastmod>2020-08-06T19:17:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/Full-Gmail-558x335.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/customerly-alternativa/</loc><lastmod>2020-08-06T18:58:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/zoho-desk-alternativa/</loc><lastmod>2020-08-06T18:54:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/callpage-alternativa/</loc><lastmod>2020-08-05T19:42:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/hubspot-service-hub-alternative/</loc><lastmod>2020-08-05T19:37:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/drift-alternative/</loc><lastmod>2020-08-05T19:33:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/helpcrunch-alternative/</loc><lastmod>2020-08-05T19:29:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/happyfox-alternative/</loc><lastmod>2020-08-05T19:27:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/groove-alternative/</loc><lastmod>2020-08-05T19:24:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/callhub-alternativa/</loc><lastmod>2020-08-05T19:14:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/kayako-alternative/</loc><lastmod>2020-08-05T19:09:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/leaddesk-alternative/</loc><lastmod>2020-08-05T19:02:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/livechat-alternative/</loc><lastmod>2020-08-05T18:59:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/crisp-alternativa/</loc><lastmod>2020-08-05T18:40:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/self-service-software/</loc><lastmod>2020-07-28T09:48:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/Self-service-software-hero.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/bitrix24-alternative/</loc><lastmod>2020-07-28T08:56:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/co-je-to-mira-odchodu-a-jak-ji-snizit/</loc><lastmod>2020-07-28T03:25:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/tyler-franta-iusJ25iYu1c-unsplash-960x331.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/birdseed-alternativa/</loc><lastmod>2020-07-27T12:59:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/free-knowledge-base-software/</loc><lastmod>2020-07-27T11:45:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/knowledgebase_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/login/</loc><lastmod>2020-07-27T08:40:49+00:00</lastmod></url><url><loc>https://www.live-agent.cz/bezplatny-software-pro-spravu-zakazniku/</loc><lastmod>2020-07-27T05:32:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/helpdesk_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/aircall-migrace/</loc><lastmod>2020-07-23T13:30:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/aircall-migration_Migrate_from_Aircall_to_LiveAgent_-_Free_Data_Transfer.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/alternativa-aircall/</loc><lastmod>2020-07-23T12:52:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/aircall-dashboard-overview-960x311.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-call-centra-pro-odchozi-hovory/</loc><lastmod>2020-07-23T06:36:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/callcenter_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/call-centrum/</loc><lastmod>2020-07-22T14:24:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/closing-pausing-contact_Call_Center__Closing_Pausing_Contact_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/newsletter/</loc><lastmod>2020-07-22T13:28:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/bezplatny-call-centrum-software/</loc><lastmod>2020-07-22T12:06:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/call-center-1.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/faq-software/</loc><lastmod>2020-07-22T11:12:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/wp/urlslab-download/34837d2e75f11303dfa670cfd83d5016/knowledgebase_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-pro-uspech-u-zakazniku/</loc><lastmod>2020-07-22T08:55:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/customer-engagement-software/customer-satisfaction-software-hero-bg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-kontaktniho-centra/</loc><lastmod>2020-07-22T07:09:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/heroBanneer-img-helpdesk-1.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-spokojenost-zakazniku/</loc><lastmod>2020-07-21T14:12:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/customer-satisfaction-software/customer-satisfaction-software-hero-bg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/uvedeni-produktu-na-trh/</loc><lastmod>2020-07-21T14:09:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/call-centrum-software-pro-prichozi-hovory/</loc><lastmod>2020-07-21T13:57:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/Inbound-call-center-software.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-zakaznicke-zkusenosti/</loc><lastmod>2020-07-21T11:13:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/The-best-eCommerce-live-chat-software.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-pro-spravu-komunikace-se-zakazniky/</loc><lastmod>2020-07-21T09:06:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/customer-communications-management-software/helpdesk_bg-970x1024.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/system-pro-spravu-stiznosti-zakazniku/</loc><lastmod>2020-07-21T06:44:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/Customer-complaint-management-system.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/customer-effort-score-ces-what-is-it-how-can-you-measure-it/</loc><lastmod>2020-07-14T04:33:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/cesT-960x277.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/live-chat/</loc><lastmod>2020-07-13T16:19:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/live-chat_Live_chat_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/conflict-resolution-tips-for-handling-resolving-conflicts-with-clients/</loc><lastmod>2020-07-09T12:08:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/conflictT-880x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/nastavene-odpovedi-zakazniku/</loc><lastmod>2020-07-08T11:28:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/live-chat-pro-wordpress/</loc><lastmod>2020-06-26T08:30:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/best-live-chat-plugins-for-wordpress_LiveAgent_WordPress_integration_lazyimg8_src.gif</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/salesflare/</loc><lastmod>2020-06-25T14:32:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/zakaznicky-servis/</loc><lastmod>2020-06-24T12:57:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/clickup/</loc><lastmod>2020-06-24T12:24:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/slevove-emaily/</loc><lastmod>2020-06-12T07:55:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/b2c-referral_B2C_Referral_Email_Templates.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/real-time-customer-support-for-dummies/</loc><lastmod>2020-06-11T08:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/featured-image-real-time-comm-960x287.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/ukonceni-konverzace/</loc><lastmod>2020-06-02T19:03:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/ending-conversations_How_to_End_a_Conversation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/bezplatny-live-chat-software/</loc><lastmod>2020-05-29T22:37:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/heroBanneer-img-livechat-1_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/welcome/</loc><lastmod>2020-05-29T09:57:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/zadosti-o-reference/</loc><lastmod>2020-05-29T09:10:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sablony/dopis-s-odmitnutim/</loc><lastmod>2020-05-27T11:10:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/templates/business-proposal_Business_proposal_templates_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/activecampaign/</loc><lastmod>2020-05-19T12:40:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/prohlidka/</loc><lastmod>2020-05-08T01:25:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/tour/tour-hero-img.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/8-reasons-why-your-ecommerce-website-needs-live-chat-support/</loc><lastmod>2020-05-07T05:28:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/marvin-meyer-SYTO3xs06fU-unsplash-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/chargedesk/</loc><lastmod>2020-04-29T10:02:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/zakaznicke-metriky/</loc><lastmod>2020-04-23T10:55:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/Score_with_a_color-coded_visualization_of_detractors__passives__and_promoters_above_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/help-desk-migration-by-relokia/</loc><lastmod>2020-04-22T08:39:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/pipedrive/</loc><lastmod>2020-04-20T15:12:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/bold-bi/</loc><lastmod>2020-04-14T11:48:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/springbuilder/</loc><lastmod>2020-04-09T13:05:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/clockify/</loc><lastmod>2020-04-09T07:44:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/klaviyo/</loc><lastmod>2020-04-07T13:22:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/knowledge-base-101-guide/</loc><lastmod>2020-03-10T07:30:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/featured-image-knowledge-base-101-960x287.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/zakaznicka-podpora/</loc><lastmod>2020-03-03T08:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/research_customerPortal.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/benefits-of-software-integration/</loc><lastmod>2020-02-25T09:00:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/featured-image-why-integrate-software-960x287.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/ldap/</loc><lastmod>2020-02-05T11:53:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/spamassassin/</loc><lastmod>2020-02-05T11:48:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/giphy/</loc><lastmod>2020-02-05T11:46:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/freshdesk-alternativa/</loc><lastmod>2020-01-22T14:45:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/alternatives-2.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/tel-link-protocol/</loc><lastmod>2020-01-13T09:24:22+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/mobilni-help-desk/</loc><lastmod>2019-12-10T10:26:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ios_iOS_App_for_Customer_Support.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/joomla/</loc><lastmod>2019-12-08T18:38:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/magento/</loc><lastmod>2019-12-08T18:01:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/7-tips-how-motivate-your-customer-service-team/</loc><lastmod>2019-12-08T12:41:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/7-tips-how-motivate-your-customer-service-team_7_Tips_to_Motivate_Your_Customer_Service_Team.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/mailchimp/</loc><lastmod>2019-12-07T10:08:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/zakaznicka-podpora-na-socialnich-sitich/</loc><lastmod>2019-12-07T09:36:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/social-media-customer-service/heroBanneer-img-socialmedia.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/oceneni/</loc><lastmod>2019-12-07T09:21:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/awards-hero.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/o-nas/</loc><lastmod>2019-12-07T08:50:02+00:00</lastmod></url><url><loc>https://www.live-agent.cz/bezplatny-ucet/</loc><lastmod>2019-12-06T06:28:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/we_have_better_option.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/</loc><lastmod>2019-12-05T23:03:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/slack/</loc><lastmod>2019-12-03T07:12:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/twitter/</loc><lastmod>2019-12-03T07:01:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/vicejazycna-podpora/</loc><lastmod>2019-11-28T13:41:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/la-languages-1.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/nastaveni-call-centra/</loc><lastmod>2019-11-25T09:05:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/sprava-call-centra/</loc><lastmod>2019-11-25T09:05:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/call-center-audit-checklist/</loc><lastmod>2019-11-25T09:03:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/zakaznik-prehledy/</loc><lastmod>2019-11-25T09:00:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service-reporting.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/hodnota-zakaznika/</loc><lastmod>2019-11-25T08:58:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service-reporting.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/osvedcene-postupy-odvetvi-standardy/</loc><lastmod>2019-11-20T07:35:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/zakazani-ip-adres/</loc><lastmod>2019-11-17T01:23:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ban-ips_Ban_IPs_Security_Feature_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/wysiwyg-editor-pro-clanky/</loc><lastmod>2019-11-17T01:20:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/wysiwyg-editor-for-articles_WYSIWYG_editor_for_articles.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/wysiwyg-editor/</loc><lastmod>2019-11-17T01:12:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/jak-pouzivat-call-centrum/</loc><lastmod>2019-11-04T12:38:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/prichozi-vs-odchozi-call-centrum/</loc><lastmod>2019-11-04T12:20:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/vytvorte-stranku-casto-kladene-dotazy/</loc><lastmod>2019-10-21T05:25:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-portal.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/jak-integrovat-live-chat-na-webove-stranky/</loc><lastmod>2019-10-21T05:16:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_live-chat.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/mnohonasobna-datova-centra/</loc><lastmod>2019-10-21T05:02:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ban-ips_Ban_IPs_Security_Feature_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/gamifikace-funkce/</loc><lastmod>2019-10-17T15:06:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/levels_Levels_-_Gamification_for_Customer_Support.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/facebook/</loc><lastmod>2019-10-09T07:24:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/terms-and-conditions/</loc><lastmod>2019-10-04T11:25:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/about/compact_header_about_us.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/migracni-pluginy/</loc><lastmod>2019-10-02T12:37:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/nastroje-pro-spolupraci/</loc><lastmod>2019-10-02T12:36:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/crm/</loc><lastmod>2019-10-02T12:35:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ecommerce/</loc><lastmod>2019-10-02T12:35:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/sprava-fakturace/</loc><lastmod>2019-10-02T12:34:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/email-marketing/</loc><lastmod>2019-10-02T12:34:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_integrations.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/reporty-protokolu-sla/</loc><lastmod>2019-10-02T11:54:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_reporting.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/prehled-o-dodrzovani-predpisu-sla/</loc><lastmod>2019-10-02T11:52:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/sla-compliance-report_SLA_compliance_report_features.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/zakaznicke-forum/</loc><lastmod>2019-10-02T11:40:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_support-portal.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/oznaceni-tiketu/</loc><lastmod>2019-10-02T10:44:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/department-report_Department_Report_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/casovy-prehled/</loc><lastmod>2019-10-02T07:34:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/department-report_Department_Report_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/prehled-oddeleni/</loc><lastmod>2019-10-02T07:28:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/department-report_Department_Report_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/funkce-sledovani-navstevniku-webovych-stranek/</loc><lastmod>2019-09-30T12:50:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chat-invitation-gallery_Chat_Invitation_Gallery.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/chat-window-docking/</loc><lastmod>2019-09-30T12:34:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Chat-window-docking.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/help-desk-vs-service-desk/</loc><lastmod>2019-09-30T10:26:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/help-desk-vs-service-desk_Help_desk_vs_service_desk__Understanding_key_differences.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/preposilani-emailu/</loc><lastmod>2019-09-30T08:35:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/prehled-tiketu-a-zakazniku-crm/</loc><lastmod>2019-09-30T07:57:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Ticket-Customer-insights-CRM.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/emailove-sablony/</loc><lastmod>2019-09-30T07:52:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Email-templates.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/dohoda-o-urovni-sluzeb-sla/</loc><lastmod>2019-09-30T07:12:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Service-level-agreement-SLA.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/co-je-zakaznicky-portal/</loc><lastmod>2019-09-27T13:57:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-portal.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/proc-pouzivat-tiketovaci-system/</loc><lastmod>2019-09-27T13:15:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_ticketing.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/help-desk-best-practices/</loc><lastmod>2019-09-27T12:22:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/help-desk-vs-service-desk_Help_desk_vs_service_desk__Understanding_key_differences.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/sharpspring/</loc><lastmod>2019-09-24T14:21:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/highrise/</loc><lastmod>2019-09-24T14:18:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/expression-engine/</loc><lastmod>2019-09-24T14:14:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/squarespace/</loc><lastmod>2019-09-24T14:11:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/godaddy/</loc><lastmod>2019-09-24T14:08:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/wix/</loc><lastmod>2019-09-24T13:57:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/adobe-business-catalyst/</loc><lastmod>2019-09-24T13:54:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/weebly/</loc><lastmod>2019-09-24T13:16:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/drupal/</loc><lastmod>2019-09-24T13:15:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/wordpress/</loc><lastmod>2019-09-24T13:11:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/post-affiliate-pro/</loc><lastmod>2019-09-24T13:03:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/x-cart/</loc><lastmod>2019-09-24T12:57:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/corecommerce/</loc><lastmod>2019-09-24T12:53:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/volusion/</loc><lastmod>2019-09-24T12:47:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/fortune-3/</loc><lastmod>2019-09-24T12:44:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/oxatis/</loc><lastmod>2019-09-24T12:38:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/bigcommerce/</loc><lastmod>2019-09-24T12:34:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/bigcommerce_Activate_integrations_in_LiveAgent_lazyimg4_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/cs-cart/</loc><lastmod>2019-09-24T12:15:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/csm_cscart1_1c59320c93.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/shopify/</loc><lastmod>2019-09-24T12:02:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/shopify3-2.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/shift4shop/</loc><lastmod>2019-09-24T11:55:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/prestashop/</loc><lastmod>2019-09-24T11:36:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/opencart/</loc><lastmod>2019-09-24T11:31:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/braintree/</loc><lastmod>2019-09-24T11:17:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/getresponse/</loc><lastmod>2019-09-24T11:09:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/quriobot/</loc><lastmod>2019-09-24T11:07:00+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/cloudapp/</loc><lastmod>2019-09-24T10:54:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/zapier/</loc><lastmod>2019-09-24T10:51:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/aweber/</loc><lastmod>2019-09-23T15:27:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/google-analytics/</loc><lastmod>2019-09-23T13:33:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/integrace/nicereply/</loc><lastmod>2019-09-23T13:07:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/integrations/zentyal_Zentyal_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/kopirujte-a-vkladejte-obrazky/</loc><lastmod>2019-09-19T15:41:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/historie-online-tiketu/</loc><lastmod>2019-09-19T15:41:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/exportujte-tickety/</loc><lastmod>2019-09-19T15:41:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/filtry/</loc><lastmod>2019-09-19T15:36:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/filtry-spamu/</loc><lastmod>2019-09-19T15:35:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/prehledy-kanalu/</loc><lastmod>2019-09-19T15:23:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Channel-report.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/dostupnost-agentu/</loc><lastmod>2019-09-19T15:18:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/department-report_Department_Report_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/kontakty/</loc><lastmod>2019-09-19T15:18:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/chat-history/</loc><lastmod>2019-09-19T15:18:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Chat-history.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/chat-button-gallery/</loc><lastmod>2019-09-19T15:17:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chat-invitation-gallery_Chat_Invitation_Gallery.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/prehled-analytika/</loc><lastmod>2019-09-19T15:17:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/department-report_Department_Report_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/spolecnosti/</loc><lastmod>2019-09-19T15:17:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_ticket-management.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/srovnavaci-hodnoty-a-zebricky/</loc><lastmod>2019-09-19T15:17:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_gamification.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/detekce-kolize-agenta/</loc><lastmod>2019-09-19T15:17:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/casova-pravidla/</loc><lastmod>2019-09-19T15:16:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Time-Rules.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/preddefinovane-odpovedi/</loc><lastmod>2019-09-19T15:16:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/chats-overview/</loc><lastmod>2019-09-19T15:16:20+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chats-overview_Chats_Overview_Dashboard_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/ios/</loc><lastmod>2019-09-19T15:15:58+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ios_iOS_App_for_Customer_Support.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/delene-tikety/</loc><lastmod>2019-09-19T15:15:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/pravidla/</loc><lastmod>2019-09-19T15:15:17+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/gdpr/</loc><lastmod>2019-09-19T15:15:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ban-ips_Ban_IPs_Security_Feature_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/pole-tiketu/</loc><lastmod>2019-09-19T15:14:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ticket-fields_Ticket_fields_examples_lazyimg3_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/search-widgets/</loc><lastmod>2019-09-19T15:14:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_support-portal.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/online-navstevnici/</loc><lastmod>2019-09-19T15:14:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chat-invitation-gallery_Chat_Invitation_Gallery.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/poznamky/</loc><lastmod>2019-09-19T15:13:17+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/sprava-tiketu/</loc><lastmod>2019-09-19T15:12:20+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/performance-report/</loc><lastmod>2019-09-19T09:34:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/department-report_Department_Report_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/vyhledat-a-nahradit/</loc><lastmod>2019-09-19T09:23:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/zpetna-vazba-navrhy/</loc><lastmod>2019-09-19T09:05:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Mockup-Feedback-suggestions.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/predpripravene-zpravy-makra/</loc><lastmod>2019-09-19T09:05:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/live-chat-for-the-automotive-industry_Benefits_of_Live_Chat_and_How_to_Use_It_lazyimg6_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/pole-kontaktu/</loc><lastmod>2019-09-19T09:03:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/urovne/</loc><lastmod>2019-09-19T09:02:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/levels_Levels_-_Gamification_for_Customer_Support.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/oddeleni/</loc><lastmod>2019-09-19T08:58:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/internal-calls/</loc><lastmod>2019-09-19T00:16:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-button_Call_Button_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/softwarova-podpora/</loc><lastmod>2019-09-16T14:17:31+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/tlacitko-k-vyreseni/</loc><lastmod>2019-09-12T11:16:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/automaticka-distribuce-tiketu/</loc><lastmod>2019-09-12T11:14:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/hybridni-tok-tiketu/</loc><lastmod>2019-09-12T11:11:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/univerzalni-schranka/</loc><lastmod>2019-09-12T11:02:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/universal-inbox_LiveAgent_s_universal_inbox_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/online-chat/</loc><lastmod>2019-09-12T07:54:02+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/baze-znalosti/</loc><lastmod>2019-09-11T18:17:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_support-portal.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/podpora-v-aplikaci/</loc><lastmod>2019-09-11T15:33:56+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/mapovani-hostitele/</loc><lastmod>2019-09-11T14:09:42+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/customer-care/</loc><lastmod>2019-09-10T15:20:08+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/canned-messages/</loc><lastmod>2019-09-10T15:01:21+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/spokojenost-se-zakaznickym-servisem/</loc><lastmod>2019-09-10T14:48:31+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/rizeni-zakaznicke-podpory/</loc><lastmod>2019-09-10T11:19:37+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/skupina-agentu/</loc><lastmod>2019-09-09T13:44:04+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/podpis-agenta/</loc><lastmod>2019-09-09T13:30:22+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/panel-agenta/</loc><lastmod>2019-09-09T13:28:09+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/role-agenta/</loc><lastmod>2019-09-09T13:18:43+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/rozhrani-agenta/</loc><lastmod>2019-09-09T12:17:27+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/helpdesk-portal/</loc><lastmod>2019-08-23T12:04:53+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/zakaznicky-servis-vs-zakaznicka-podpora/</loc><lastmod>2019-08-23T12:02:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_theory.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/pobidky-pro-zakazniky/</loc><lastmod>2019-08-23T11:57:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_soft-skills.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/mail-loop/</loc><lastmod>2019-08-23T11:47:54+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/poradce-zakaznicke-sluzby/</loc><lastmod>2019-08-23T11:46:26+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/good-customer-service/</loc><lastmod>2019-08-23T11:44:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_introduction.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/customer-lists/</loc><lastmod>2019-08-23T11:43:48+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/pozadavek-na-podporu/</loc><lastmod>2019-08-23T11:39:57+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/spatny-zakaznicky-servis/</loc><lastmod>2019-08-23T11:38:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_introduction.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/bezny-agent/</loc><lastmod>2019-08-23T11:37:34+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/customer-psychology/</loc><lastmod>2019-08-23T11:23:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_theory.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/helpdesk-software-on-premise/</loc><lastmod>2019-08-23T11:23:14+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/hlidac-tiketu/</loc><lastmod>2019-08-23T11:21:27+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/nastroje-zakaznicke-sluzby/</loc><lastmod>2019-08-23T11:18:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/webova-podpora/</loc><lastmod>2019-08-23T11:14:25+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/helpdesk/</loc><lastmod>2019-08-23T11:14:12+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/churn/</loc><lastmod>2019-08-23T11:14:02+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/online-web-chat/</loc><lastmod>2019-08-23T11:13:44+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/odstranovani-problemu/</loc><lastmod>2019-08-23T11:13:34+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/non-restricted-agent/</loc><lastmod>2019-08-23T11:13:30+00:00</lastmod></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-martinus/</loc><lastmod>2019-08-23T11:13:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/martinus.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/uredni-hodiny/</loc><lastmod>2019-08-23T11:13:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/customer-interaction/</loc><lastmod>2019-08-23T11:12:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_soft-skills.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/zakaznicka-zkusenost/</loc><lastmod>2019-08-23T11:12:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_introduction.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/kultura-zamerena-na-zakaznika/</loc><lastmod>2019-08-23T11:12:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_theory.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/customer-service-quotes/</loc><lastmod>2019-08-23T11:12:05+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_introduction.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/dovednosti-v-oblasti-sluzeb-zakaznikum/</loc><lastmod>2019-08-23T11:12:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_soft-skills.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/servisni-oddeleni/</loc><lastmod>2019-08-23T11:11:52+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/vernost-zakazniku-a-retence/</loc><lastmod>2019-08-23T11:11:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/customer-loyalty-and-retention-simple-guide-strategies-and-metrics-feature-img-503x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/customer-information/</loc><lastmod>2019-08-23T11:11:29+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/customer-segmentation/</loc><lastmod>2019-08-23T11:11:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_theory.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-financna-sprava/</loc><lastmod>2019-08-23T11:10:57+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/financna-sprava.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-ready2order/</loc><lastmod>2019-08-23T11:10:45+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/ready2order.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/adresa-podpory/</loc><lastmod>2019-08-23T11:10:33+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/customer-satisfaction/</loc><lastmod>2019-08-23T11:10:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_theory.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/api/</loc><lastmod>2019-08-23T11:10:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/computer-telephony-integration_Computer_Telephony_Integration__CTI__Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/live-chat-agenti/</loc><lastmod>2019-08-23T11:09:55+00:00</lastmod></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-eville/</loc><lastmod>2019-08-23T11:09:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/e-ville.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/zakaznicky-servis-na-pracovisti-nebo-remote/</loc><lastmod>2019-08-22T18:50:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service-department.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/zasady-a-predpisy-call-centra/</loc><lastmod>2019-08-22T18:36:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/call-center-audit-checklist_Call_center_audit_checklist_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/povinnosti-zakaznickeho-servisu/</loc><lastmod>2019-08-22T18:21:39+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service-department.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/customer-service-interview/</loc><lastmod>2019-08-22T18:16:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service-department.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/konference-zakaznicky-servis/</loc><lastmod>2019-08-22T18:05:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service-department.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/customer-service-education/</loc><lastmod>2019-08-22T18:02:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/compact_header_glossary.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/jak-shromazdovat-recenze/</loc><lastmod>2019-08-22T18:02:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-feedback.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/customer-service-processes/</loc><lastmod>2019-08-22T18:01:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-service.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/multiple-ticket-tabs/</loc><lastmod>2019-08-22T18:00:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/helpchat/</loc><lastmod>2019-08-20T04:10:17+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/time-based-events/</loc><lastmod>2019-08-20T04:09:13+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/ticket-id/</loc><lastmod>2019-08-20T04:09:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/tlacitko-chatu/</loc><lastmod>2019-08-20T04:08:12+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/live-support/</loc><lastmod>2019-08-20T04:07:12+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/kanal-podpory/</loc><lastmod>2019-08-20T04:06:17+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/externi-e-mailova-domena/</loc><lastmod>2019-08-20T03:57:54+00:00</lastmod></url><url><loc>https://www.live-agent.cz/author/postaffiliatepro/</loc><lastmod>2019-08-20T03:56:09+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/online-zakaznicky-servis/</loc><lastmod>2019-08-20T03:56:09+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/live-zakaznicka-sluzba/</loc><lastmod>2019-08-20T03:52:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/servisni-software/</loc><lastmod>2019-08-20T03:46:52+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/placeholder/</loc><lastmod>2019-08-20T03:45:14+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/ulohy-cron/</loc><lastmod>2019-08-20T03:36:22+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/hodnoceni-spokojenosti-zakaznika/</loc><lastmod>2019-08-20T03:31:55+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/marketingova-strategie-rizena-zakazniky/</loc><lastmod>2019-08-20T03:28:53+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/online-support/</loc><lastmod>2019-08-20T03:24:30+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/sledovani-casu/</loc><lastmod>2019-08-20T03:23:38+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/manazer-zakaznickeho-servisu/</loc><lastmod>2019-08-20T03:23:10+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/centrum-zakaznickeho-servisu/</loc><lastmod>2019-08-20T03:20:53+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/koncovy-uzivatel/</loc><lastmod>2019-08-20T03:20:31+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/live-chat-video/</loc><lastmod>2019-08-20T03:19:39+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vlastni-role-agentu/</loc><lastmod>2019-08-20T03:18:11+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/live-chat-podpora/</loc><lastmod>2019-08-20T03:17:54+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/community-forum/</loc><lastmod>2019-08-20T03:17:30+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/prirazeni-tiketu/</loc><lastmod>2019-08-20T03:16:19+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/sdruzene-konverzace/</loc><lastmod>2019-08-20T03:16:15+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/resolution-time/</loc><lastmod>2019-08-20T03:16:08+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/custom-status/</loc><lastmod>2019-08-20T03:15:54+00:00</lastmod></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-hostinger/</loc><lastmod>2019-08-20T03:15:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/hostinger.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/problemovy-tiket/</loc><lastmod>2019-08-20T03:15:19+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/zivotni-cyklus-tiketu/</loc><lastmod>2019-08-20T03:15:01+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/poteseni-zakaznika/</loc><lastmod>2019-08-20T03:14:51+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/chat-tool/</loc><lastmod>2019-08-20T03:14:09+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/ticket-deflection/</loc><lastmod>2019-08-20T03:14:03+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/prumerna-doba-vyrizeni-pdv/</loc><lastmod>2019-08-20T03:13:59+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/bezplatny-chatovaci-klient/</loc><lastmod>2019-08-20T03:13:29+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/uzivatelska-chyba/</loc><lastmod>2019-08-20T03:13:15+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/sla/</loc><lastmod>2019-08-20T03:12:38+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/technicka-podpora/</loc><lastmod>2019-08-20T03:12:03+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vztahy-se-zakazniky/</loc><lastmod>2019-08-20T03:11:54+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/open-ticket/</loc><lastmod>2019-08-20T03:11:47+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/e-mail-forwarding/</loc><lastmod>2019-08-20T03:11:33+00:00</lastmod></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-nutricia/</loc><lastmod>2019-08-18T22:19:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/nutricia.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/introduction/</loc><lastmod>2019-08-18T22:18:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_introduction.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/zastupce-zakaznika/</loc><lastmod>2019-08-18T22:16:44+00:00</lastmod></url><url><loc>https://www.live-agent.cz/odvetvi/saas/</loc><lastmod>2019-08-18T22:15:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/</loc><lastmod>2019-08-18T22:15:15+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/multi-baze-znalosti/</loc><lastmod>2019-08-18T22:15:10+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_support-portal.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-refresher/</loc><lastmod>2019-08-18T22:14:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/refresher.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/interakce-se-zakazniky/</loc><lastmod>2019-08-18T22:13:38+00:00</lastmod></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-lal-europe/</loc><lastmod>2019-08-18T22:13:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/l-l-europe.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/unsubscribe/</loc><lastmod>2019-08-18T22:12:30+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/supported-call-devices/</loc><lastmod>2019-08-18T22:12:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Call-devices.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/prepojeni-s-ucasti/</loc><lastmod>2019-08-18T22:03:15+00:00</lastmod></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-solid-trust-pay/</loc><lastmod>2019-08-18T22:02:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/solidtrustpay.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/cekajici-tiket/</loc><lastmod>2019-08-18T21:59:26+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/kontaktni-formulare/</loc><lastmod>2019-08-18T21:58:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/podniky/agentura/</loc><lastmod>2019-08-18T21:58:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/business/business_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-areto-systems/</loc><lastmod>2019-08-18T21:57:53+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/areto.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-websupport/</loc><lastmod>2019-08-18T21:53:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/websupport.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-atomer/</loc><lastmod>2019-08-18T21:50:46+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/atomer.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/piste-pro-liveagent/</loc><lastmod>2019-08-18T21:49:34+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/sofwarove-telefony/</loc><lastmod>2019-08-18T21:45:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-button_Call_Button_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/prehled-agenta/</loc><lastmod>2019-08-18T21:44:07+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/department-report_Department_Report_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/customer-satisfaction-survey/</loc><lastmod>2019-08-18T21:42:43+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/real-time-chat/</loc><lastmod>2019-08-18T21:40:44+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/it-helpdesk/</loc><lastmod>2019-08-18T21:39:58+00:00</lastmod></url><url><loc>https://www.live-agent.cz/success-stories/aquasprouts/</loc><lastmod>2019-08-18T21:38:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/aquasprouts.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-contrado/</loc><lastmod>2019-08-18T21:38:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/contrado.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-huawei/</loc><lastmod>2019-08-18T21:30:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/huawei.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/zabudovane-sledovani-chatu/</loc><lastmod>2019-08-18T21:30:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chat-invitation-gallery_Chat_Invitation_Gallery.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-eon/</loc><lastmod>2019-08-18T21:30:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/eon-zse.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/tiket-podpory/</loc><lastmod>2019-08-18T21:29:45+00:00</lastmod></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-slido/</loc><lastmod>2019-08-18T21:29:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/slido.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-zlavadna/</loc><lastmod>2019-08-18T21:29:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/zlava-dna.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/hodnoceni-agentu/</loc><lastmod>2019-08-18T21:29:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-cotswoldweb/</loc><lastmod>2019-08-18T21:28:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/cotswold-web.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/</loc><lastmod>2019-08-18T21:28:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/compact_header_academy.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/software-pro-spravu-sluzeb/</loc><lastmod>2019-08-18T21:28:27+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/call-transfers/</loc><lastmod>2019-08-18T21:28:15+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-transfers_Call_routing_feature_in_LiveAgent_s_call_center_software_lazyimg1_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/sounds/</loc><lastmod>2019-08-18T21:27:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/kwik-charger/</loc><lastmod>2019-08-18T21:27:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/kwik-charger.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/jazyky-prizpusobitelne-widgety/</loc><lastmod>2019-08-18T21:27:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_multilingual.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/post-affiliate-pro/</loc><lastmod>2019-08-18T21:26:48+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/post-affiliate-pro.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/liveagent-habrahabr/</loc><lastmod>2019-08-18T21:26:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/habrahabr.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/gdpr/subprocessors/</loc><lastmod>2019-08-18T21:26:22+00:00</lastmod></url><url><loc>https://www.live-agent.cz/podniky/solo-business/</loc><lastmod>2019-08-18T21:26:06+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/business/business_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/predni-linie/</loc><lastmod>2019-08-18T21:26:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/video-chat/</loc><lastmod>2019-08-18T21:25:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-button_Call_Button_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/success-stories/idosell0/</loc><lastmod>2019-08-18T21:24:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/success-stories/hero/idosell.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/privacy-policy/</loc><lastmod>2019-08-14T11:11:07+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/call-center-overview/</loc><lastmod>2019-07-21T15:39:51+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/icons/call-center.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/distribuce-chatu/</loc><lastmod>2019-07-21T13:41:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chat-invitation-gallery_Chat_Invitation_Gallery.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/skupiny-kontaktu/</loc><lastmod>2019-07-21T13:21:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_ticket-management.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/hromadna-akce/</loc><lastmod>2019-07-21T13:08:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Mass-actions.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/pauza/</loc><lastmod>2019-07-21T13:02:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/uredni-hodiny/</loc><lastmod>2019-07-21T12:59:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/cil/</loc><lastmod>2019-07-21T12:58:54+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/proaktivni-pozvanky-na-chat/</loc><lastmod>2019-07-17T03:31:23+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_live-customer-service-vs-customer-support_Proactive_chat_invitation_by_LiveAgent_lazyimg1_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/okamzity-chat/</loc><lastmod>2019-07-17T03:24:37+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/helpdesk-podpora/</loc><lastmod>2019-07-17T03:23:18+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/komunikace-se-zakazniky/</loc><lastmod>2019-07-17T03:22:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-communication.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/dekovny-email/</loc><lastmod>2019-07-17T03:21:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-appreciation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/jak-se-omluvit/</loc><lastmod>2019-07-17T03:18:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-communication.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/thank-you-gifts/</loc><lastmod>2019-07-17T03:07:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-appreciation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/thank-you-email/</loc><lastmod>2019-07-17T03:00:16+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-appreciation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/chatovaci-aplikace/</loc><lastmod>2019-07-17T02:52:46+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/thank-you-cards-and-notes/</loc><lastmod>2019-07-17T02:51:26+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-appreciation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/jak-zdvorile-odmitnout/</loc><lastmod>2019-07-17T02:51:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-communication.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/podpora-chatu/</loc><lastmod>2019-07-17T02:51:07+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/oceneni-zakazniku/</loc><lastmod>2019-07-17T02:50:36+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-appreciation.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/akademie/stiznosti-zakazniku/</loc><lastmod>2019-07-17T02:48:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-communication.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/priorita-tiketu/</loc><lastmod>2019-07-17T02:48:27+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/uzavreny-tiket/</loc><lastmod>2019-07-17T02:48:13+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/social-media-customer-service-best-practices/</loc><lastmod>2019-07-17T02:47:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/support_social_media-1-1024x306.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/zakaznicka-sluzba/</loc><lastmod>2019-07-17T02:46:29+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/rozsah-tiketu-agenta/</loc><lastmod>2019-07-17T02:45:32+00:00</lastmod></url><url><loc>https://www.live-agent.cz/akademie/jak-reagovat-na-pozadavek-zakaznika/</loc><lastmod>2019-07-17T02:45:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/academy/academy-category_customer-communication.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vyresene-tikety/</loc><lastmod>2019-07-17T02:44:06+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/customer-service-training/</loc><lastmod>2019-07-17T02:43:05+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/audit-log/</loc><lastmod>2019-07-16T07:02:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/construction-real-estate/</loc><lastmod>2019-07-16T06:57:49+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/upozorneni-emailem/</loc><lastmod>2019-07-16T06:56:41+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/crm/</loc><lastmod>2019-07-16T06:53:13+00:00</lastmod></url><url><loc>https://www.live-agent.cz/odvetvi/zdravotni-pece/</loc><lastmod>2019-07-16T06:52:21+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/nove-prerazeni/</loc><lastmod>2019-07-16T06:52:16+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/klient-chatu/</loc><lastmod>2019-07-16T06:50:58+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/detail-tiketu/</loc><lastmod>2019-07-16T06:50:00+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/agenti/</loc><lastmod>2019-07-16T06:49:29+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/webovy-widget/</loc><lastmod>2019-07-16T06:47:39+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/prilohy/</loc><lastmod>2019-07-16T06:43:32+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/chatovaci-sluzba/</loc><lastmod>2019-07-16T06:42:57+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/maximalni-delka-fronty/</loc><lastmod>2019-07-16T06:42:28+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/max-queue-length_Max_queue_length_mockup_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/customer-relationship/</loc><lastmod>2019-07-16T06:40:26+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/https-sifrovani/</loc><lastmod>2019-07-16T06:39:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ban-ips_Ban_IPs_Security_Feature_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/call-routing/</loc><lastmod>2019-07-16T06:37:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-transfers_Call_routing_feature_in_LiveAgent_s_call_center_software_lazyimg1_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/automobilovy-prumysl/</loc><lastmod>2019-07-16T06:32:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/desk-support/</loc><lastmod>2019-07-16T06:32:37+00:00</lastmod></url><url><loc>https://www.live-agent.cz/odvetvi/maloobchod/</loc><lastmod>2019-07-16T06:32:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/odmeny-odznaky/</loc><lastmod>2019-07-16T06:30:25+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/levels_Levels_-_Gamification_for_Customer_Support.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/vicekanalova-podpora/</loc><lastmod>2019-07-16T06:27:46+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/mobile-sdk/</loc><lastmod>2019-07-16T06:27:32+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/hromadny-import/</loc><lastmod>2019-07-16T06:27:14+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/interni-chat/</loc><lastmod>2019-07-16T06:26:59+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Mockup-Internal-chat.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/zakaznicka-zkusenost/</loc><lastmod>2019-07-16T06:26:56+00:00</lastmod></url><url><loc>https://www.live-agent.cz/odvetvi/moda/</loc><lastmod>2019-07-16T06:26:47+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/android/</loc><lastmod>2019-07-16T06:26:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/features-category_mobile-apps.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/eticky-kodex/</loc><lastmod>2019-07-16T06:26:26+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/software-pro-call-centrum/</loc><lastmod>2019-07-16T06:26:21+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/slouceni-tiketu/</loc><lastmod>2019-07-16T06:26:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/est-trouble-ticket-system_Merge_customer_tickets_in_Help_desk_software_-_LiveAgent_lazyimg10_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/oznaceni/</loc><lastmod>2019-07-16T06:25:43+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/spam-filters_SPAM_filters.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/neomezene-nahravani-hovoru/</loc><lastmod>2019-07-16T06:25:02+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-button_Call_Button_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/automatizace/</loc><lastmod>2019-07-16T06:24:58+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/dvoufaktorove-overeni/</loc><lastmod>2019-07-16T06:24:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/ban-ips_Ban_IPs_Security_Feature_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/zakaznicka-podpora/</loc><lastmod>2019-07-16T06:24:07+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/poruseni-sla/</loc><lastmod>2019-07-16T06:23:58+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/phone-ticketing/</loc><lastmod>2019-07-16T06:23:39+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/ivr-interaktivni-hlasova-odezva/</loc><lastmod>2019-07-16T06:23:27+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/call-button_Call_Button_Features.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/tiketovaci-system/</loc><lastmod>2019-07-16T06:22:43+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/pozastaveny-tiket/</loc><lastmod>2019-07-16T06:22:14+00:00</lastmod></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/partner-addresses/</loc><lastmod>2019-07-16T06:22:10+00:00</lastmod></url><url><loc>https://www.live-agent.cz/odvetvi/zabava/</loc><lastmod>2019-03-30T19:39:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/</loc><lastmod>2019-03-30T19:35:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/ubytovani-na-cestach/</loc><lastmod>2019-03-30T19:29:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/gdpr/</loc><lastmod>2019-03-30T19:20:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/GDPR-1.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/podniky/</loc><lastmod>2019-03-30T19:20:30+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/business/business_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/odvetvi/e-commerce-services/</loc><lastmod>2019-03-30T19:10:31+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/industry/industry_woman_bg_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-pro-zakaznicky-portal/</loc><lastmod>2019-03-30T19:01:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/customer-portal-software/customer-service-portal_hero.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/podniky/velke-podniky/</loc><lastmod>2019-03-30T18:53:55+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/business/business_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/tiketingovy-software/</loc><lastmod>2019-03-30T18:43:11+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/ticketing-software/ticketing-hero-img.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/software-baze-znalosti/</loc><lastmod>2019-03-30T18:42:56+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/new-Knowledge-Base-Templates-.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/demo/</loc><lastmod>2019-03-30T18:42:38+00:00</lastmod></url><url><loc>https://www.live-agent.cz/naslouchani-socialni-site/</loc><lastmod>2019-03-30T18:24:12+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/wp/urlslab-download/ee987d8410cf4d23e89d645f884e9d9a/usecase_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/podniky/vzdelavaci-neziskove-organizace/</loc><lastmod>2019-03-30T18:19:13+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/business/business_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/sdilena-emailova-schranka/</loc><lastmod>2019-03-30T17:17:54+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/wp/urlslab-download/ee987d8410cf4d23e89d645f884e9d9a/usecase_bg.jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/slovnik-pojmu-zakaznicke-podpory/</loc><lastmod>2019-03-30T17:17:34+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/customer-support-glossary/compact_header_glossary.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/help-desk-software/</loc><lastmod>2019-03-30T16:30:09+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/help-desk-software/hero-help-desk-software-img.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/podniky/startups/</loc><lastmod>2019-03-30T16:29:50+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/business/Artboard-6.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/</loc><lastmod>2019-01-29T19:32:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/compact_header_blog.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/live-chat-software/</loc><lastmod>2019-01-29T19:32:33+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/live-chat-software/live-chat-hero-img.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/funkce-zakaznickeho-portalu/</loc><lastmod>2019-01-29T19:32:24+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/proactive-customer-service_Customer_portal_software_-_LiveAgent_lazyimg0_src.png</image:loc></image:image></url><url><loc>https://www.live-agent.cz/security-privacy-policy/</loc><lastmod>2019-01-29T19:32:22+00:00</lastmod></url><url><loc>https://www.live-agent.cz/webinare/</loc><lastmod>2019-01-29T19:32:11+00:00</lastmod></url><url><loc>https://www.live-agent.cz/bug-bounty-program/</loc><lastmod>2026-10-21T10:50:46+00:00</lastmod></url><url><loc>https://www.live-agent.cz/affiliate-program/</loc><lastmod>2019-01-29T19:32:04+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/aff_program_hero_jpg.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/funkce/twitter/</loc><lastmod>2019-01-29T19:32:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/twitter_Twitter_Integration_for_Customer_Support_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/call-center-software/</loc><lastmod>2019-01-29T19:32:01+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/landing-pages/call-center-software/hero-call-center.webp</image:loc></image:image></url><url><loc>https://www.live-agent.cz/cenik/</loc><lastmod>2019-01-29T18:11:31+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/</loc><lastmod>2019-01-29T02:18:29+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/zobrazeni-psaneho-textu-v-realnem-case/</loc><lastmod>2019-01-28T09:05:44+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/Real-time-typing-view.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/trial/</loc><lastmod>2019-01-27T07:10:48+00:00</lastmod></url><url><loc>https://www.live-agent.cz/funkce/chat-v-realnem-case/</loc><lastmod>2019-01-14T15:48:18+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/features/chat-invitation-gallery_Chat_Invitation_Gallery.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-make-high-quality-content-optimization/</loc><lastmod>2018-10-30T12:40:40+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-make-high-quality-content-optimization_title-502x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/dos-and-donts-of-developing-content-marketing-strategy-for-small-business/</loc><lastmod>2018-08-27T07:28:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/sourceforge_LiveAgent_wins_the_Leader_Award_in_multiple_categories_from_SourceForge_lazyimg0_src.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/10-reasons-why-live-chat-is-important-for-your-business-website/</loc><lastmod>2018-08-09T08:19:42+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/5-reasons-why-live-chat-is-important-for-your-business-website.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-integrate-a-chat-support-system-into-your-lead-generation-strategy/</loc><lastmod>2018-06-24T12:40:52+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/tamara-gak-uvTqhAnaf6s-517x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/5-commonly-overlooked-blogging-mistakes-that-can-affect-your-seo-rankings/</loc><lastmod>2017-06-27T13:14:03+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/5-commonly-overlooked-blogging-mistakes-that-can-affect-your-seo-rankings-title-1-472x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/introducing-a-new-feature-video-chat-video-call/</loc><lastmod>2016-03-05T10:51:08+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/integration-puzzle-502x335.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/best-customer-service-books/</loc><lastmod>2015-10-05T10:42:19+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/8-books-every-customer-support-representative-should-read.jpg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/10-tips-for-effective-e-mail-communication/</loc><lastmod>2014-11-18T10:15:37+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/10-Tips-for-effective-e-mail-communication.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/zastupce-zakaznika/</loc><lastmod>2014-10-22T12:43:22+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/port-representative_10_Characteristics_to_Look_for_When_Hiring_a_Customer_Support_Representative.svg</image:loc></image:image></url><url><loc>https://www.live-agent.cz/blog/how-to-handle-any-type-of-complaining-customer/</loc><lastmod>2014-04-22T12:04:14+00:00</lastmod><image:image><image:loc>https://images.live-agent.cz/images/blog/how-to-handle-any-type-of-complaining-customer_title-494x335.jpg</image:loc></image:image></url></urlset>